- A solid asset management practice is essential to understanding and managing costs associated with IT assets.
- Having a spreadsheet or database in place to provide a basic inventory of assets often isn’t enough to actually manage the data or the assets.
- Choosing the wrong IT Asset Management (ITAM) package can create as much difficulty as not having a tool at all. This often results in poorly deployed and under-utilized tools.
Our Advice
Critical Insight
- ITAM is more than just creating an inventory, and therefore most organizations will benefit from an automated tool to help them reach an advanced level of ITAM.
- Instant access to detailed statistical, usage, and financial data provides a depth and quality of information not available through manual inventory methods.
- Integration of automated tools with the IT service management system will produce efficiencies of 15-20% and provide greater knowledge into the actual costs of your organization’s assets.
Impact and Result
In order to select the best solution for your organization’s needs, you must:
- Evaluate your organization’s environment and critical functionality.
- Determine the levels of required integration of the ITAM tool with service desk and business applications.
- Consider workflows and reports to automate repeatable tasks and get fast access to analytical data.