Quarterly Metrics Review with the CIO

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Incorporate metrics into your capacity management and planning process by establishing quarterly metrics reviews with your CIO and other IT Senior Management. Use this template to create a metrics report to facilitate these quarterly reviews.

This template includes sections for:

  • Reliability, Availability, Serviceability (RAS) Trends
    • Are you meeting SLAs?
    • How are the RAS metrics trending?
  • Capacity Trends
    • Are you experience spikes or predictable growth?
    • Are there new projects on the horizon that will further impact capacity?
    • What is the overall state of servers, storage, and network?
  • Recommendations
    • Is there justification for expanding the infrastructure, whether that’s increasing servers, storage, or network bandwidth?
    • Is a technology change required?
    • Is a staffing increase required?

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Search Code: 48055
Published: October 7, 2011
Last Revised: October 7, 2011

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