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There is no way to keep consumer technology from invading the enterprise. Compliance with a personal mobile device policy is the most important factor in mitigating the risk created when end users access corporate data from mobile devices. Info-Tech’s personal mobile acceptable use policy will help IT:
- Reiterate what kinds of problems the help desk will and will not support.
- Inform users of the functionality and control IT will have over personal devices, and when functions such as remote wipe will be executed on the device.
- Develop a codified agreement between IT and the end user that can be referred to should an issue arise.
Use this policy to increase end-user compliance and maximize the potential for success.
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