The main benefits of maintaining a mobile workforce are well known, and topping the list might be a reduction in ixed costs. If you turn 30% of your workforce loose to work in the field or from home, then that means 30% fewer desks, phones, reams of copier paper, doughnuts, and office real estate space.
On the other hand, mobile workforces may force IT to open a whole new branch dedicated to mobile worker support. Sure, workers are spared the notoriously inefficient
time sink of ofice politics and meetings, but are they simply at home spending more salary time on social media?One of the challenges in having mobile workforces is honestly assessing their true benefits and expenses beyond the obvious. This is not as straightforward as some might think.