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Optimize Unified Communications

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Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute UC projects iteratively and incrementally as part of an overall UC strategy.

This video discusses:

  • UC technology and its enabling role for Communications-Enabled Business Processes (CEBP).
  • Identifying current and desired CEBP maturity levels.
  • Key actions and general approaches for achieving higher CEBP maturity levels.

Understand the key factors for optimizing UC technology investments and maximing ROI.


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