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Wholesale & Retail

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Brief
 

Retail Metrics: Development and Help Desk Present Challenges and Opportunities

Retailers are different than their peers. They allocate more resources to development initiatives at the expense of security and help desk operations. This pattern presents a number of critical challenges to successful IT operations....

Brief
 

Wholesale/Retail: IT Cost Reduction Trends

About half of wholesale/retail firms are rearranging cost management priorities to meet cost reduction targets mandated by senior management. The day-to-day cost management strategies at wholesale/retail firms are not yet off the table. However, to s...

Brief
 

Wholesale/Retail: Top IT Cost Management Focus Areas

As part of IT cost management efforts, wholesale and retail industry shops focus on three IT service areas - network and telephony, servers and storage, and end-user support. Info-Tech's research suggests three key strategies to prioritize in-house I...

Brief
 

Ask Seven Questions before Outsourcing Retail Systems

Outsourcing is a viable option for many growing retailers. Outsourcing key retail operations can improve an enterprise's ability to grow and improve operations. Use Info-Tech's recommendations to determine if outsourcing is a viable option....

Brief
 

Retail and Wholesale: Perks and Pitfalls of Application Outsourcing

Retailers and wholesalers report greater end user satisfaction and faster application delivery after outsourcing enterprise software. Learn how others in the industry are benefiting from application outsourcing, and prevent the most common problems b...

Brief
 

Project Management in Wholesale/Retail: IT Projects Are at Risk

Info-Tech recently asked eleven IT managers and other IT leaders from wholesale/retail industries about their use of Project Management frameworks for IT projects. The results demonstrated that IT departments in the wholesale/retail industry still ne...

Brief
 

BI in Retail and Wholesale: Drivers, Benefits, and Challenges

Retailers and wholesalers interviewed by Info-Tech have seen marked benefits from their BI implementations, including greater information access and deeper data insight. Data quality is the top implementation challenge. Enterprises starting new BI in...

Brief
 

BI in Retail: Now More Than Ever

As the tumultuous economy ravages retail operations around the globe, retailers are looking for ways to keep their heads above water. While budgets are being slashed in many retail IT departments, funding for Business Intelligence (BI) implementation...

Brief
 

Smart Chip Technology for Retailers: Is an Upgrade in the Cards?

American retailers should consider the long-term implications of international credit card industry changes to credit card security features when assessing current POS (Point Of Sale) hardware. However, retailers should avoid upgrading infrastructure...

Brief
 

Reclaiming Retail Profitability with Loss Prevention IT

Retailers can lose up to half of their profitability due to theft and loss from both internal and external sources. Understand where this loss occurs and what IT solutions are available end these unnecessary costs....

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