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In order to develop an IT strategy, CIOs need to get beyond the high level corporate strategy to the specific business strategies in three areas:
- Customer direction
- Organization direction
- Operations direction
Meet with the senior business team and interview them about their specific plans. Understanding business goals and objectives is critical to creating a business-linked IT strategy and increasing alignment between IT and the business. Use this tool to guide the discussions with business executives, and document their goals and objectives.
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I am using this as the basis of my stakeholder interviews to understand the current business situation from a customer's / users perspective. I have had to amend it to fit in with a tertiary organisation and I will provide and update as to how it was received by the participants.....