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Outsourcing/Shared & Managed Services - Premium Resources

Finagling Price Cuts from the Lowest-Priced Vendor: A Case Study

When a vendor is offering the lowest available price for its products or services, IT managers often assume they have no leverage to achieve price reductions during...
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IT Resource Management: Talent Management Leadership

The purpose of the Leadership section is to give IT leaders guidelines for improving their teams and their leadership skills. First, leaders are reminded of the...
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IT Resource Management: Talent Management Professional Performance Management

The purpose of the Performance Measurement and Professional Development section is to gather performance feedback, at regular intervals, and to apply that feedback as a...
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IT Resource Management: Vendor Management Select and Evaluate Vendors

Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...
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IT Resource Management: Vendor Management Negotiate Contracts

A well-written contract ensures that the selected vendor meets the company's specific expectations and objectives for the purchase. During the evaluation process, the...
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Creating an Employee Performance Evaluation Program

The successful implementation of an employee performance evaluation program requires a clear understanding of the organizational setting; active, involved, and...
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A Case Study in Cost Cutting: Optimizing Vendor Management

Small and mid-sized enterprises (SMEs) continue to seek new ways to cut costs and reduce spending. With a 78% chance of successfully delivering on anticipated cost...
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When Good Outsourcing Goes Bad: A Network Outsourcing Case Study

Enterprises continue to seek ways to improve their bottom line by outsourcing IT related services. The network infrastructure represents an area where costs can...
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