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Network Carrier Services - Research Notes

How Many Phone Lines Do You Need?

Determining the number of phone lines required for a facility can be a daunting task for IT leaders that have recently taken on telecom responsibilities. Planners should...
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Top 10 Strategies for Reducing Costs

Cutting costs can be an overwhelming and painful task, but knowing where to focus your efforts can make it easier. Take a look at our top ten favorite strategies. It...
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Best Practices for Reducing IT Cost-to-Serve

Use these notes to apply cost-savings across your department. Discover cost savings in every aspect of your cost-to-serve expenses, and use the guidance and tools below...
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The Zen of Vendor Negotiation: Don't be Price Obsessed

Enterprises are becoming increasingly focused on pricing when selecting a vendor or negotiating an agreement. In many cases, however, giving prime attention to pricing...
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Seven Considerations: IP Telephony for the Small Enterprise

In a maturing small enterprise market, best-of-breed vendors of IP PBX applications offer functionally equivalent solutions. They all provide the ability to make a clear...
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Two Skype Scenarios for Small Businesses to Consider

Skype's combination of strengths and shortcomings make it a complicated issue when it comes to use in business environments. However, while the desktop application poses...
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Reducing Cost-to-Serve: Network & Telephony Services

Enterprises looking to reduce costs in the network and telephony services area can make significant headway in reducing expenses without reducing quality of service....
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How Telecom Expense Management Can Work for IT

Many corporate telecommunications bills contain erroneous charges caused by internal and/or carrier-related mismanagement. Telecom Expense Management (TEM) can help IT...
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Eight Ways to Slash Network and Telecom Costs by Half

More and more enterprises are being affected by poor economic conditions, and budgets are starting to get slashed. If the CFO walks into your office and asks you to cut...
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VoIP Trunking Cranks Up Idle Voice Services

IP-based trunking services represent a significant and increasingly viable voice services solution for today's enterprises, particularly for redundant connectivity. IT...
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