Info-Tech Opens the Book on SOA Staffing

Author(s): Ash Chaudhury

An enterprise-wide transition into Service Oriented Architecture (SOA) is an involved process that necessarily brings organizational change. Old roles are cast into obsolescence, while critical new ones are created – especially in SOA governance.

The goal of this note is to improve SOA staffing and management practices. It demonstrates:

  • Prudent cost planning for SOA that will keep upper management on board, even when money might be tight.
  • New accountabilities, specialties, and roles in SOA governance.
  • Methods of bringing employees onto the SOA bandwagon.

The success of SOA depends on careful consideration of the people, process, technology, and cultural changes. Use this note to lay the staffing foundation that will grant SOA greater support from employees across the organization and improve its chance for long-term success.