Know the exhaustive list of benefits that effective IT operations management practices can bring to your organization, including the differences between this program, and traditional frameworks such as COBIT. Use this blueprint to assess and guide you through the winding path of operations management.
This executive brief will help make the case to:
- Assess the current state of IT operations.
- Define and validate the service level requirements.
- Develop and implement an operations roadmap.
- Effective operations management practices will improve service delivery capabilities and lower IT costs.