Improve Business Satisfaction by 10% Through Business Relationship Management – Phases 1-3


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Competing priorities and high demand on IT often mean that relationship management is done in an ad hoc manner. This puts IT in a highly reactive position rather than a proactive one. This blueprint will help you successfully implement a business relationship management process from start to finish by following our three-phase methodology:

  1. Analyze the results of your CIO Business Vision diagnostic.
  2. Define the business relationship organizational design.
  3. Communicate and discuss the results of your CIO Business Vision diagnostic with business leaders and establish a job shadowing program.
Relationship management is the #1 driver of business satisfaction with IT. By following the steps outlined in this blueprint, you can increase overall satisfaction with IT by 10%.

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Search Code: 79322
Published: December 14, 2015
Last Revised: December 14, 2015

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