Forms Automation: More than Just Filling in the Blanks

Author(s): Timothy Hickernell

Every enterprise employs forms to automate a variety of business processes. Formal forms automation technologies can be an important part of process automation and workflows to reduce errors, shorten process cycle times, document regulatory requirements and enable increased reliance on self-service.

This research note provides an introductory guide to forms automation, covering the following areas:

  • A description of forms automation system architecture and its components.
  • Benefits from implementing formal forms automation technologies.
  • Appropriateness of implementing formal forms automation technologies.
  • Key takeaways for IT professionals to assist in strategy and planning activities concerning forms automation projects.

Understand the common components of forms automation architecture and how forms automation technologies can enhance business process execution.