Extend the Service Desk to the Enterprise – Phase 2: Design the Service

Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.

Non-IT stakeholders interested in participating in an extension of the service desk will turn to IT for guidance. This phase will take you through the following activities:

  • Build a service definition process.
  • Describe the new service.
  • Describe service cost and support.
Use this phase as part of the full blueprint, Extend the Service Desk to the Enterprise.

Related Content

GET HELP Contact Us
VL Methodology