Extend the Service Desk to the Enterprise – Executive Brief

Extending the service desk to the enterprise can improve your organization's service delivery dramatically. Read this Executive Brief to:
  • Understand why extending the service desk is critical to IT's success.
  • Learn why extending the service desk can be difficult for organizations with low process maturity.
  • Understand Info-Tech's methodology and approach to extending the service desk.
Complete this project to position IT as an innovator and a strategic contributor to your organization's success.

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