RETIRED CONTENTPlease note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.
This tool will help you profile your service desk requirements and generate a rank-ordered vendor shortlist from a fixed list of vendors. Vendor profiles are based on Info-Tech’s recent in-depth review of the enterprise service desk market.
The tool will take into account the following product and vendor criteria:
- Product features, usability, architecture, and relative cost.
- Vendor viability and product focus, as well as breadth of sales and support.
Shortlist the solutions that best satisfy your organization’s requirements before sending out RFPs and scheduling vendor demonstrations.