User experience engineering (UXE) typically accomplishes an ROI of at least two dollars for every one invested, using some of the following tactics:
- Enhancing employee productivity.
- Reducing training costs.
- Reducing support costs.
Evaluate the approaches listed above with this ROI calculator and determine if they will yield adequate returns on a UXE investment.
This downloadable tool is associated with the research note, “User Experience ROI for Employee-Facing Apps: Spend a Buck, Save Two.”