E-Mail TCO Worksheet

Author(s): Andy Woyzbun, Vince Londini

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The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific cost components in four categories: 1. Security 2. Delivery 3. Availability 4. Maintenance. IT leaders will then gather cost information for other alternatives, such as e-mail hosting. The worksheet provides space to compare these costs side-by-side.

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