Desktop Management Optimization SOP Template

Author(s): Sandi Conrad, David Drysdale

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Documented operating procedures is a significant driver in organizational success in desktop management. Complete this template in conjunction with Info-Tech Research Group’s Save 30% on Support Costs by Streamlining Desktop Management storyboard to help reduce the time and resources required to maintain the desktop infrastructure. This template includes crucial considerations such as:

  • Roles and responsibilities
  • Remote support
  • Software requests
  • Software patching

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