Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific Technology

Author(s): Paul Brown, Valence Howden, Kimberly Jiang, Ryan McCrea

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This phase of the blueprint, Create an IT View of the Service Catalog, will take you through the following activities:

  • Identifying technologies that are specific to a user-facing service.
  • Documenting service-specific technology in categories.
  • Presenting service-specific technology in a visual diagram.

Tags

service catalog, technical components, service based costing, underpinning technologies, service definitions, service orientation, user-facing service catalog, technical service catalog, service delivery, chargeback, service catalog examples

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