This phase of the blueprint, Discover the As-Is Process, will assist you in developing a current-state diagram through various techniques. The resulting current-state diagram will be for a level-3 process, and this diagram will allow for a thorough analysis of the business process that has been selected for improvement. This phase will take you through the following activities:
- Perform a stakeholder analysis.
- Perform a document analysis.
- Choose a level-2 process.
- Transition from level 2 to level 3.
- Define your level-3 process.
- Identify gain, pains, and opportunities.