Casino Management Systems (CMS) have become more than just slot management, but the market remains dominated by a handful of vendors. The CMS should be your single version of the truth for all customer data, whether customers are playing in your brick-and-mortar, booking a room in the hotel from a mobile app, or playing online from their home. Integrate these systems now so you don’t have to reconcile data later.
Use this research to:
- Understand current capabilities of CMS vendors and evaluate offerings for best fit.
- Understand the state of the market and its future.
- Use scenario analysis to shortlist vendors.