As companies become increasingly dependent on technology, the probability of experiencing system failures or unavailability also increases. Downtime translates into real costs and losses and, depending on the nature of the company, these costs can be quite significant. Therefore, it is important for all organizations to calculate the cost of downtime in order to understand its implications on the business, realize the importance of system upgrades and maintenance programs, and be able to justify the associated costs.
Calculating the Costs of Downtime
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