Proper requirements gathering is critical for delivering business value from IT projects, but it remains an elusive and perplexing task for most organizations. Follow Info-Tech’s approach to requirements gathering for a comprehensive approach to requirements management that can be scaled to any size of project or organization. Info-Tech's framework has been extensively road-tested with our clients to ensure that it balances the needs of IT and business stakeholders to give a holistic, end-to-end approach for requirements gathering. It covers both the foundational issues (elicitation, analysis, and validation) as well as prescribing techniques for planning, monitoring, communicating, and managing the requirements gathering process.
This blueprint includes the following four phases:
- Build the target state for the requirements gathering process.
- Define the elicitation process.
- Analyze and validate requirements.
- Create a requirements governance action plan.