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Email & Messaging

  • Overview
  • Updates
 

The real enterprise process automation and workflow backbone.

  • E-mail is mission critical infrastructure. Platform changes have significant impact on the enterprise, both upgrades of existing platforms and migration to a new platform.
  • Most organizations will not realize full ROI from an e-mail platform for 5-6 years. Microsoft releases new versions of Exchange every three years, twice as frequently as most organizations should be upgrading.
  • New delivery methods, like SaaS, offer organizations new options for licensing and operating e-mail systems. Small organizations in particular are going to find it less feasible to operate their own e-mail systems on-premises.

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Solution Road Map

Solution Sets

Learn Trends and Develop Strategy
 
1 to 8 of 8
Solution Set

Select an E-Mail Archiving Solution

Regulatory requirements for some industries demand that e-mails concerning regulatory-related processes be retained for a specified period. All industries are required to surrender e-mail records at any time a judicial discovery order is issued, and many organizations are considering e-mail archiving as a cheaper near-term e-mail storage option.

Solution Set

Decide If I Should Upgrade my E-mail Platform

E-Mail vendors release significant platform upgrades more often than organizations need to upgrade, creating pressure to upgrade twice as frequently as upgrades are really warranted.

Solution Set

Switch E-mail Platforms

Only twenty percent of organizations use an e-mail platform other than Microsoft Exchange.

Video
 

How-To: Exchange 2010 Upgrade TCO Calculator

As IT leaders position an Exchange 2010 upgrade on the roadmap, a TCO calculator will be a key component in building a business case for the upgrade. More importantly, it clearly illustrates the cost differences between moving to an on-demand solution compared to implementing on-premise.

Note
 

Storyboard: Make the Decision to Upgrade to MS Exchange 2010

With the November 2009 release of Exchange 2010, Microsoft has brought major changes to its cornerstone unified communications product. Use this research to determine if you should upgrade to Exchange 2010 and if you should use an on-demand, on-premise or hosted deployment method.

Note
 

Infrastructure Impact of Exchange 2010

Exchange Server 2010 was released hot on the heels of Exchange Server 2007 SP2. While many enterprises are still running Exchange 2003, Microsoft is betting that those organizations are ready and willing to upgrade. Exchange 2003 shops need to prepare and plan for a major architectural change.

Note
 

Exchange Server 2010: Off-Premise or On-Premise?

Large enterprises looking to upgrade to Exchange 2010 should consider deployment options beyond on-premise. Small and mid-size companies facing the upgrade to Exchange 2010 should not make the mistake of assuming an in-house upgrade path is the only, or best, option. Let the possibility of transferred risk, service gains, and cost savings steer the enterprise toward an off-premise solution.

Tool
 

Exchange 2010 Total Cost of Ownership Calculator

Microsoft's Exchange Server holds the largest worldwide market share of any enterprise messaging solution. As IT leaders position an Exchange 2010 upgrade on the roadmap, this TCO calculator will be a key component in building a business case for the upgrade. More importantly, it clearly illustrates the cost differences between moving to an on-demand solution compared to implementing on-premise.

Make Technology Decisions
 
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Note
 

What's New in Exchange 2010?

Exchange 2010 is a radical re-architecting of the Microsoft flagship e-mail platform. New features include on-premise and/or hosted deployment, major operational improvements and e-mail archiving. However, most organizations find the drastic reduction in storage costs to be the biggest reason for upgrading. Organizations running Exchange 2003 should upgrade to Exchange 2010 immediately, while those still on Exchange 2007 should wait.

Brief
 

Exchange 2010: Don't Upgrade for E-Mail Archiving Alone

Microsoft Exchange 2010 has a new premium archiving option with a substantial feature set. However larger organizations with compliance requirements beyond e-mail will still want to examine best-of-class enterprise archiving solutions. Don't upgrade to Exchange 2010 just for the new archiving.

Improve IT Operations
 
1 to 6 of 6
Solution Set

Select an E-Mail Archiving Solution

Regulatory requirements for some industries demand that e-mails concerning regulatory-related processes be retained for a specified period. All industries are required to surrender e-mail records at any time a judicial discovery order is issued, and many organizations are considering e-mail archiving as a cheaper near-term e-mail storage option.

Video
 

Upgrading from Exchange 2003 to Exchange 2010

IT shops upgrading to Exchange 2010 from Exchange 2003 must be aware of the system requirements and best practice procedures before embarking on the upgrade. Watch this video to find out the key considerations, what to watch for when upgrading to Exchange 2010 and why transitioning from Exchange 2007 should not be on the agenda.

Solution Set

Decide If I Should Upgrade my E-mail Platform

E-Mail vendors release significant platform upgrades more often than organizations need to upgrade, creating pressure to upgrade twice as frequently as upgrades are really warranted.

Solution Set

Switch E-mail Platforms

Only twenty percent of organizations use an e-mail platform other than Microsoft Exchange.

Note
 

Exchange 2010: Transitioning from Exchange 2003

IT shops running Exchange 2003 and upgrading to Exchange 2010 must be aware of all the system requirements and best practice procedures before embarking on the upgrade. Use this guide to find out the key considerations, what to watch for when upgrading to Exchange 2010, and why transitioning to Exchange 2007 should not be on the agenda.

Note
 

Exchange 2010: Transitioning from Exchange 2007

IT organizations operating Exchange 2007 and considering upgrading to Exchange 2010 should be aware of the changes Microsoft has made to the server role architecture. Use this guide to learn about the key considerations and what to watch for when upgrading to Exchange 2010.