Research

SharePoint 2010 introduces a slew of shiny new names and interfaces. Look beyond the surface to see what the new versions offer in terms of administration and software integration.

Note

Immunize Your Business Continuity Plan to Deflect the Flu

The H1N1 influenza virus is reminding organizations to review business continuity plans. Organizations need to prepare for the possibilities that some employees will quarantine themselves and avoid the office in the even of an outbreak, or that public health organizations recommend or mandate work-at-home during more severe influenza outbreaks. IT must prepare and review business continuity plans in order to be equipped to act quickly to support the business in such decisions.

Note

IT Planning Guide for Infectious Disease Outbreaks

The H1N1 influenza virus is causing organizations to review business continuity plans. Organizations need to prepare for the possibility that some employees will quarantine themselves by avoiding the office during widespread flu outbreaks. Enterprises must also prepare for the possibility that public health organizations may recommend or mandate work-at-home during more severe influenza outbreaks. IT must be equipped to act swiftly to support such decisions.

Brief

Low Cost and Easy Solutions for Ad-Hoc File Sharing

File sharing can be done in a variety of ways. However, obstacles such as file size, bandwidth, storage, security, and accessibility often get in the way of what should be a simple process. Use dedicated solutions for document collaboration to simplify file sharing for the enterprise.

Brief

Open Office: Third Time's (Version 3) a Charm?

OpenOffice.org released Version 3 of its free, open-source office productivity suite. Functional parity with Microsoft Office is at its highest, especially for the handful of Microsoft (MS) Office features most frequently used. However, when switching from MS Office to any alternative suite, document format conversion issues continue to dominate switching costs.

Make Technology Decisions

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Note

Vendor Landscape: Web Conferencing; Show Me, Don't Just Tell Me

Web conferencing has become a common tool for collaboration among employees, customers, and partners. While core Web conferencing features have become commodities, vendors are bringing specialized products to market for training, sales and team support, and marketing events. Use Info-Tech's Web conferencing vendor landscape to compare vendor and product options.

Note

Vendor Landscape: Wikis Work Miracles for Tight Budgets

Small enterprises are constantly striving to operate under a tight budget. When considering the available options for knowledge sharing, employee collaboration, and document management, be sure to consider wikis. This vendor analysis helps assess wikis as inexpensive solutions that minimize application costs.

Tool

Wiki Vendor Selection Tool

Wikis are cost effective solutions for increasing productivity or cutting down on applications costs. Although wiki offerings are relatively undifferentiated, slight deviations can make a world of difference to individual enterprises. Use this wiki vendor selection tool to profile wiki requirements and generate a customized vendor shortlist.

Brief

Adobe Gives Away Live Conferencing with Acrobat 9

Adobe Systems recently announced general availability of Version 9 of its flagship Acrobat product. Adobe's addition of advanced live document collaboration between Acrobat Professional and the free Adobe Reader requires that organizations once again seriously consider upgrading both Acrobat and the Adobe Reader.

Brief

E-Mail Archiving: Define Strategy to Narrow Vendor Selection

Before investigating e-mail archiving solutions, IT leaders need to establish the enterprise's e-mail archiving strategy. IT leaders must think through these questions to guide vendor selection.

Improve IT Operations

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Video

Save Costs with Email Optimization

Email has become an essential service within the IT portfolio. To date, however, there has been a dearth of benchmarks for determining where to target your total monthly spend per user. This videocast will provide guidance for how to optimize your email delivery for under $20 per user per month.

Podcast

Cost Cutting Podcast: E-Mail Archiving & Hosting

E-mail management can pose challenges for IT, especially in terms of e-discovery and managing e-mail volume. This podcast addresses these challenges, among others, and provides cost-effective solutions to overcome them. Use this tactical guidance to align e-mail management with business needs and to significantly save on the bottom line.

Note

Extend E-Mail Marketing Reach with Social Media

Integrating social media with e-mail marketing can be an inexpensive way to extend campaign reach. Small enterprises can improve campaign effectiveness by enabling recipients to share e-mails through social media channels to which they subscribe.

Note

Getting Social with E-Mail Marketing Campaigns

Integrating social media with e-mail marketing can extend campaign reach and improve click-through rates. For maximum success, publish e-mail campaigns to the company's own social media properties and enable recipients to share e-mails through social media channels to which they subscribe.

Note

Public Social Networks for Business: Making Friends and Enemies

Most small enterprises can take advantage of public social networking sites for valid business purposes. However, a lack of enterprise-class controls makes management of users virtually impossible. Assess valid business use cases and adopt policies when implementing the use of public social networks.

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