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Procurement, Deployment, Mobile Options

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Learn Trends and Develop Strategy
 
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Note
 

Custom vs. COTS: Tailor Requirements Gathering for a Tighter Fit

Many IT teams approach requirements gathering for software purchasing the same way they approach custom development requirements. It is important, however, to note the differences between these scenarios from the perspective of requirements gathering. Understand the differences to make sure the right approach is taken to solve enterprise software problems.

Video
 

Managing Vendor Performance for Technical Services

IT depends heavily on external vendors to deliver key services such as telecommunications, software maintenance and hardware delivery. To ensure that vendors understand the customer's expectations and deliver to them, organizations should follow the five stage process described in this video.

Note
 

The Zen of Vendor Negotiation: Don't be Price Obsessed

Enterprises are becoming increasingly focused on pricing when selecting a vendor or negotiating an agreement. In many cases, however, giving prime attention to pricing can be counter-productive. Understand the factors, other than price, that influence vendor choice and tackle those factors in agreements with vendors.

Note
 

The Software Purchasing Process: Just Add Requirements

Software markets tend to be crowded places with numerous vendors competing for the same customer groups. With multiple vendors to choose from, organizations need a well-defined plan to manage the decision process. Build requirements elicitation into the purchasing process to narrow the field and find the best solution.

Note
 

Satisfy SaaS Goals: Start with Data Integration

The Software-as-a-Service (SaaS) delivery model can offer considerable operational benefits, but it also challenges enterprises to better manage data that is dispersed across multiple stores and locations. IT leaders must ensure that their SaaS strategy encompasses key integration considerations for sharing data between on-premise and in-the-cloud sources.

Make Technology Decisions
 
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Brief
 

Is a LAMP Web Development Platform the Right Choice?

An open source solution (OSS) such as LAMP can offer capital cost savings. However, choose LAMP only if the development team has the right skill set and experience to leverage the flexibility of an OSS to produce high performance Web applications.

Impact Research
 

Application Outsourcing: Achieving Success & Avoiding Risk

IT must enhance existing systems, develop new ones, or configure new and unfamiliar software to the organization's specific needs. Use this report to learn how to leverage the many benefits of application outsourcing for your enterprise.

Brief
 

Adobe Gives Away Live Conferencing with Acrobat 9

Adobe Systems recently announced general availability of Version 9 of its flagship Acrobat product. Adobe's addition of advanced live document collaboration between Acrobat Professional and the free Adobe Reader requires that organizations once again seriously consider upgrading both Acrobat and the Adobe Reader.

Brief
 

Salesforce.com: The Force Not Just for Jedi

At the recent 2007 Salesforce.com Dreamforce conference, Salesforce.com CEO Marc Benioff mustered more of the Force than guest speaker George Lucas. A galaxy of new Salesforce.com products were announced and demonstrated, including a new mobile application capability that will benefit all Salesforce.com customers. Existing customers, and those considering Salesforce.com, should carefully review these new products and enhancements.

Brief
 

Open Source Software Catalogue 2007

Open source software may benefit the enterprise, but first the enterprise must discover what tools exist. To get started, consult the Optaros Open Source Catalogue 2007.

Improve IT Operations
 
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Note
 

How to Keep On-Demand CRM Implementations On Track

The Software-as-a-Service (SaaS) delivery model is impacting the Customer Relationship Management (CRM) project lifecycle. Understanding the impact that SaaS has on CRM is necessary to achieve successful on-demand CRM implementations.

Note
 

Building Mobile Apps for Small Screens

Usability can mean the difference between success and failure for mobile application implementations. Follow these guidelines to ensure end-users get the most out of the new software solution.

Note
 

Designing Mobile Apps for Usability

Usability can mean the difference between success and failure for mobile application implementations. Follow these guidelines to ensure end-users get the most out of the new software solution.

Note
 

SaaS: Tricks and Traps of Uploading Data in Bulk

Software-as-a-Service (SaaS) solutions are only as effective as the data they contain. Moving legacy data into these systems presents challenges to many enterprises. Preparing for SaaS bulk uploads enables enterprises to support growth and expansion in a controlled manner.

Note
 

Pilot SaaS to Avoid an Implementation Mayday

Although SaaS solutions lower upfront costs, there are hidden risks to this delivery option that can trigger extra costs and blow IT's application budget.

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