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Development - Case Studies
SLAs Drive Successful App Maintenance Outsourcing ContractsThe inclusion of clear Service Level Agreements (SLAs) in application maintenance outsourcing (AMO) contracts is an important component of outsourcing success. Follow the... |
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Finagling Price Cuts from the Lowest-Priced Vendor: A Case StudyWhen a vendor is offering the lowest available price for its products or services, IT managers often assume they have no leverage to achieve price reductions during... |
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