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Application Architecture & Design

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Learn Trends and Develop Strategy
 
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Employee-Facing User Experience: What's the ROI?

With a modest initial investment, user experience engineering (UXE) delivers user-friendly employee-facing applications and intranet sites that greatly improve employee productivity while reducing training, support, and maintenance costs. Evaluate UXE ROI and be ready to incorporate it into the next development project.

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User Experience ROI Calculator for Employee-Facing Apps

With a modest initial investment, user experience engineering (UXE) delivers excellent ROI in the form of user-friendly employee-facing applications and intranet sites. These greatly improve employee productivity while reducing training, support, and maintenance costs. Calculate the return on an investment in UXE using this ROI calculator.

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Employee-Facing User Experience ROI Calculator

Since so much work in the modern enterprise is computer mediated, employee-facing Web sites and applications have a huge influence on employee productivity. User experience engineering (UXE) can improve the usability of internal sites and applications, reducing training, support, and maintenance costs. Calculate the return on an investment in UXE using this ROI calculator.

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User Experience ROI for Employee-Facing Apps: Spend a Buck, Save Two

User friendly employee-facing applications greatly improve employee productivity while reducing training, support, and maintenance costs. Thus, user experience engineering (UXE) can make a significant contribution to corporate cost reduction. Evaluate the employee-facing UXE business case, learn how to calculate its ROI, and be ready to incorporate UXE into the next development project.

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Customer-Facing User Experience ROI Calculator

User experience engineering (UXE) for customer-facing Web sites can turn site visitors into customers and that keep on buying through the Web channel. Calculate the return on an investment in UXE using this ROI calculator.

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User Experience ROI for Customer-Facing Sites: Spend a Buck, Make Two

Customer-facing Web sites and applications are critical in creating a good first impression, yet they often drive customers away by being hard to navigate and difficult to use. User experience engineering (UXE) can solve this problem and make a significant contribution to corporate profits. Evaluate the customer-facing UXE business case, learn how to calculate its ROI, and be ready to incorporate UXE into the next development project.

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Customer-Facing User Experience: What's the ROI?

Many small enterprises rely on a customer-facing Web site to disseminate data and drive sales. Unfortunately, the sites are often hard to navigate and difficult to use, diminishing customer loyalty and reducing sales. User experience engineering (UXE) can solve this problem and yields an attractive ROI.

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User Experience ROI Calculator for Customer-Facing Apps

Without the marketing budgets of large organizations, many small enterprises rely on a customer-facing Web site to disseminate data and drive sales. User experience engineering (UXE) can make these sites more user friendly, which increases customer loyalty, boosts sales, and yields an attractive ROI. Calculate the return on an investment in UXE using this ROI calculator.

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Customer-Facing RIA ROI Calculator

Rich Internet Applications (RIA) drive sales by providing a compelling user experience and reduce support costs by enhancing application usability. But they are also costly and complex to develop. Use this ROI calculator to determine if customer-facing RIAs are a good development investment in the B2C or B2B space.

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Employee-Facing RIA ROI Calculator

Rich Internet Applications (RIAs) blend the benefit of instant Web access to centralized data with a user experience that is both efficient and easy to use. This combination offers attractive ROI for high-volume computer-supported employee tasks. Use this ROI calculator to determine if RIAs are a good development investment in the enterprise.

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Application Management: Change Execution Management

The decision has been made to make changes to an application. Now these changes must be executed and rolled out to the user base in a controlled way that maximizes the change's success and minimizes disruption to the business. This process is known as change execution management.

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Elicitation Techniques Bring Requirements to the Surface

The identification of end-user and business needs is essential to choosing or developing the right software. However, stakeholders aren't always aware of their needs or able to communicate them effectively. Bring requirements to the surface with a robust toolbox of elicitation techniques.

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Check Your Web Site's Compliance

Improving Web site accessibility and usability is an important but often challenging task for both public and private sector organizations. Using these free, online Web site compliance services is a good starting point.

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