Valence Howden Info-Tech Analyst

Research Director and Executive Advisor, CIO and Enterprise Architecture at Info-Tech Research Group

Valence specializes in helping organizations design their ITSM strategies and processes, conduct strategic assessments, build and implement roadmaps, and establish effective IT governance.

Info-Tech Analyst
 

About Me

Valence Howden is a Research Director in the CIO Advisory Group at Info-Tech Research Group. He specializes in helping organizations design their ITSM strategies and processes, conduct strategic assessments, build and implement roadmaps, and establish effective IT governance.

Valence has comprehensive expertise with 20+ years of experience in the design, optimization, and implementation of IT processes, service delivery, and Governance IT and Service-Oriented Architecture. Prior to joining Info-Tech, he served in technical and client-facing roles at Bell Canada and CGI Group Inc. as well as managing the design, integration, and implementation of services and processes in the Ontario Public Sector.

Valence’s specialties include ITIL process design and improvement, CobIT-based Governance of Enterprise IT, and Lean IT and ITSM best practices. Valence has an Honors Bachelor of Science in Cell and Molecular Biology from the University of Toronto.

Sites

Website: http://www.infotech.com

My Company

Info-Tech Research Group
888 Yonge St, Toronto, ON, M4W 2J2
www.infotech.com
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