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Optimize IT Procurement

Selecting the right IT solution is a delicate balance between vendor, product, price and service.


Switch Mobile Platforms

Migrating from BlackBerry is no longer optional, but doing it without a plan will result in an overloaded help desk and angry users.


Establish a Right-Sized Incident Management Process

Resolve service issues faster and more successfully.


Optimize the Application Maintenance Estimation (AME) Process

Augment your traditional expert estimation with parametric estimation to reduce surprises.


Optimize Requirements Gathering to Effectively Serve the Business

Poor requirements are the number one reason that projects fail – take a strategic approach to optimizing requirements gathering in order to give the business what it needs.


Vendor Landscape: Security Information & Event Management

Optimize IT security management and simplify compliance with SIEM tools.


Incident and Problem Management

Resolve service issues faster and eliminate recurring incidents.


Establish a Right-Sized Release and Deployment Management Process

Improve the speed and success rate of your deployments.


Build a Case for Windows Server 2012 Hyper-V

Hyper-V is a credible alternative and competitive threat to VMware for server virtualization and hybrid cloud computing. Be prepared to make the case to properly evaluate this option.


Change and Release Management

Respond to Business needs faster and improve the success rate of your deployments.


Develop a Business Intelligence Tool Strategy

Improve business decision making and minimize cost by selecting only the most important BI capabilities.


Vendor Landscape: Process-Generated Content Management

Every process generates content; manage the content to maximize the value of those processes.


Vendor Landscape: Enterprise Content Management for Knowledge Workers

Take advantage of embedded BPM tools to enable knowledge transfer and information use.


Select and Implement an Email Security Gateway

The emails you want are only the tip of the iceberg compared to what you get.


Choose the Right Tools for Big Data Development

Leverage Hadoop as your pilot project to gain organizational buy-in and build institutional learning.


Develop an IT Strategy to Support Customer Service

IT can help pave the way for a Customer Service transformation.


Implement Agile Practices That Work

Deliver on time and improve communication with the business to minimize project failure.


Optimize Systems Management to Improve IT Resilience and Proactivity

Streamline processes, use tools with purpose, and continually look for opportunities to improve.


Implement Systems Management to Improve Availability and Visibility

Without sound systems management practices, you don’t control outages, they control you.


Vendor Landscape: Thin Client

Navigate the thin client landscape with confidence.


Increase the Performance of Critical Mobile Applications

Look beyond today’s ad-hoc mobile development practices to stay ahead of your competitors.


Establish a Rigorous Problem Management Process

Use the ITIL framework to implement both reactive and proactive problem management practices.


Vendor Landscape: Email Security Gateway

The emails that you want are only the tip of the iceberg that you get.


Develop a Network Security Roadmap to Lower Incident Costs and Increase Efficiency

Save over $100,000 in consulting fees with a streamlined and accelerated process.


Vendor Landscape: Human Resources Information Systems

Leverage modern HRIS analytics and talent management capabilities to change HR into a proactive, business-driven function.


Information Security

Tailor best practices to effectively manage information security.


Build an Optimal Digital Asset Security Services Plan

Build the security your digital assets need, not the security you think you need.


Support Enterprise Marketing with World-Class IT

The marketing landscape needs to be supported by a smart technology strategy. Evaluate which marketing services are right for your organization and review IT support requirements.


IT Organizational Design

Align the IT Organization Structure to the Business Strategy


Vendor Landscape: Desktop Virtualization

Vendor offerings are becoming more and more robust as the market matures; take the time to make the right choice for your organization.


Optimize the Change Management Process

Respond to business needs faster, with fewer incidents and disruptions.


Mobilize the Workforce by Mobilizing ERP

Mobility isn’t about shiny new toys, it’s about empowering your workforce.


Assess and Optimize BI Operations

Focus on delivering timely, quality, and affordable information to enable fast and effective business decisions.


IT Governance

Create business value and meet organizational objectives through IT Governance.


Create a Strategy and Roadmap for Office 365

You are going to move to Office 365; your need for SharePoint functionality determines when.


Implement Enterprise Mobility Management

Mobile device management only scratches the surface. Dive into enterprise mobility management to go beyond devices and manage every aspect of mobility.


Vendor Landscape: Small to Mid-Range Storage Arrays

Find a storage solution that will support your organization’s needs, now and in the future.


Vendor Landscape: Mid-Market Project Portfolio Management

Collaboration meets project portfolio management.


Implement an Email and Content Archive Solution

Match the value of the storage to the value of your content.


Vendor Landscape: Mid-Range to Entry Enterprise Storage Arrays

Find a storage solution that will support your organization’s needs, now and in the future.


Assess and Optimize EA Capability

Right-size the EA operating model to reap the benefits of EA: improve business-IT alignment, lower costs, and decrease time to production.


Optimize Business Processes to Limit ERP Customization

Identify the best targets for process optimization and focus on configuration. Just say “no” to everything else.


Right-Size the Information Governance Program

Stop viewing information governance as a separate project and incorporate it into the requirements gathering for business initiatives.


Innovation

Address critical IT and business challenges with targeted innovation techniques.


Build an Identity Security Services Plan

Secure your weakest links: your users.


Develop a Master Data Management Strategy and Roadmap

Manage the truth, the whole truth, and nothing but the truth.


Vendor Landscape: Server Virtualization

Server virtualization continues to drive value in infrastructure consolidation and management while laying the foundation of private and public cloud computing.


Drive a Robust Systems Strategy for HR to Achieve HR Objectives and Enable the Business

Save time, optimize your resources, and engage the business by building a right-fit HR systems strategy.


Improve IT-Business Alignment with an Infrastructure Roadmap

Balance stability and agility to support evolving business demands.


Vendor Landscape: Cloud Management

Add a management layer involving abstraction and automation to your infrastructure to create a private, virtual private, public, or hybrid cloud environment.


Social Media

Make your social media strategy soar.


Secure Critical Systems and Intellectual Property Against APT

Protect yourself from being boarded and raided by cyber privateers.


Implement an Enterprise Service Bus (ESB)

Get your services on the bus to reduce integration congestion in the enterprise.


Optimize an Enterprise Collaboration Strategy

Make sure IT is an enabler – not an impediment – to effective employee collaboration.


Project Management

Invest in a formal Project Management process to increase project success.


Vendor Landscape: Collaboration Platforms

Features are reaching parity, but integration remains critical.


Create a Customized Big Data Architecture and Implementation Plan

Big data architecture is not your father’s data architecture.


Tackle Explosive Data Growth on a Tight Storage Budget

Get a grip on storage capacity requirements and take action to ensure that every dollar spent buys maximum value.


Create a Game Plan to Implement Cloud Backup the Right Way

Optimize your backup initiative and mitigate the challenges of the cloud.


IT Strategy

Deliver IT solutions that are aligned with business goals.


Create a Strategic IT Roadmap for Marketing, Sales, and Customer Service that Exploits Emerging Technologies

Social, mobile, and analytics are creating new opportunities for revenue generation.


Create a Practical BYOE Action Plan

Now, it's personal. Prepare for the world of Bring Your Own Everything.


Build an Application Integration Strategy

Level the table before assembling the application integration puzzle or risk losing pieces.


Review Microsoft Licensing to Save 25%

Know what you have, and get what you need – with minimal spend.


Get Ready for the Evolution of Vendor Management

VM needs to advance to cope with the evolving and changing business/IT environment.


Service Management

Deliver a service from concept to catalog and beyond.


Application Development

See the Difference Optimization Makes!


Service Desk

Provide timely and effective responses to user requests and resolution of all incidents


Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind

Change your focus from satisfying auditors to driving process optimization, consistent IT operations, and effective knowledge transfer.


CIO: Build a Personal Development Plan to Become Chief Enterprise Integration Officer

Your role is at a crossroads. Reinvent yourself now or risk becoming head of technology support.


Enhance Business Value through Customer-Centric IT Service Management

ITSM 2.0: Both unnoticeable and remarkable at the same time.


Develop a Five Year Data Architecture Plan

Secure your footings in data to lay a foundation that will withstand the winds and rain of today's IT disruptors.


Develop & Deploy a Security Policy

The enterprise can't be secure if it doesn't know how; documents need to get everyone on the same page.


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