Vendor Landscape: Enterprise Service Desk Software
Move past tickets to proactive, integrated service.
Build a Security Awareness and Training Program
Your weakest link is between the keyboard and the chair.
Select and Implement a Managed File Transfer Solution
Build a Right-Sized Service Desk for Small Enterprise
Invest in light tools and processes that you can sustain.
Plan and Implement Office 365
Implementing Office 365 is not just about migrating email to the cloud, or getting the latest in productivity applications, or implementing SharePoint Online. It is about all of the above.
Establish a Service Metrics Program That Meets Business Needs
Measure IT right and measure it well.
Select and Implement an Intrusion Detection and Prevention System
Develop and Implement a Security Incident Management Program
Create a scalable incident response program without breaking the bank.
Five Secrets to Optimize Your People, Technology, and Budget
You can do anything, but you can’t do everything.
Kick-Start IT-Led Business Innovation
Innovate now – formalize later!
Implement a Shared Services Model
Look before you leap; assess your internal capabilities and develop a careful plan before adopting a shared services model.
Develop a Project Portfolio Management Strategy
Time is money; spend it wisely.
Review Microsoft Licensing to Save 25%
Know what you have, and get what you need – with minimal spend.
Optimize Project Intake, Approval, and Prioritization
Give yourself the voice to say “no” (or “not yet”) to new projects.
Implement Desktop Virtualization and Transition to Everything as a Service
From VDI to DaaS, desktop virtualization is back. Choose the right solution, then develop an implementation plan that balances user experience, infrastructure complexity, and total cost.
Create Project Management Success
Keep IT projects on time, on budget, and within scope.
Reduce Costly Downtime Through DR Testing
Improve the accuracy of your DRP and your team’s ability to efficiently execute recovery procedures through regular DR testing.
Standardize the Service Desk
Provide timely and effective responses to user requests and resolutions of all incidents.
Survive an Impending Audit
Razor thin margin for error, high stakes.
Build or Refresh the Wireless LAN
Right-size your WLAN to support your ever-evolving business needs.
Take Control of Compliance Improvement to Conquer Every Audit
Don’t gamble recklessly with external compliance. Play a winning system and take calculated risks to stack the odds in your favor.
Fast Track Your Teams’ Leadership Skills
Quick, simple, and effective tactics to make your IT leaders better at their jobs while driving real business value.
Stay on Top of Today’s and Tomorrow’s Mobile App Trends
It’s time to go beyond basic mobile apps and start offering innovative and valuable solutions.
Build or Refresh the WLAN
Don’t gamble with your wireless network; enhance guest experience with an efficient and reliable WLAN.
Make IT a Partner in Successful M&A Due Diligence
Get IT involved in the M&A process pre-close to help ensure post-close success.
Build an Agile Data Warehouse
Lay a solid yet flexible foundation and run iterations on top to deliver early and frequent value.
Vendor Landscape: Enterprise Mobility Management
Mobile device management has grown up. Get a grip on devices, applications, and content with the right enterprise mobility management suite.
Vendor Landscape: Mid-Market Service Desk Software
Ensure the productivity of the help desk with the right platform.
Exploit Disruptive Security Trends for 2015
Don’t become a security headline due to something you didn’t know existed.
Use Agile Application Rationalization Instead of Going Big Bang
Don’t boil the ocean. Use a focused domain-based approach to continually achieve results.
Establish Effective Data Governance
An effective data governance strategy requires thorough planning and rigorous control.
Implement Crisis Management Best Practices
Don’t be another example of what not to do. Implement an effective crisis response plan to minimize the impact on business continuity, reputation, and profitability.
Develop an IT Strategy to Support Sales
Bring Sales back to your side with a rock star sales technology strategy.
Develop a Mature Testing Practice to Produce Better Quality Applications
Continually improve your application testing process. Take your test game to the next level.
Establish the Benefits Realization Process
Stop dreaming about expected value and start delivering it!
Develop and Deploy Security Policies
Enhance your overall security posture while using time, money, and resources effectively.
Ensure Cloud Security in IaaS and PaaS Environments
Keep your information security risks manageable when leveraging the benefits of cloud computing.
Create a Dynamic Plan to Tackle HR Issues
Stop putting people management on the back burner and start getting the most out of your people.
Outsource Network Management
Outsource network management for optimal availability, reliability, and performance, but keep a firm hand on governance to maintain accountability and control.
Develop a Resource Management Strategy for the New Reality
Reclaim project capacity with realistic resource management.
Manage a Minimum-Viable PMO
Provide project managers with processes that they have the time to follow.
Use DevOps to Respond Faster to End Customers
Fix, deploy, and support applications quicker.
Perform a Data Audit
Don’t just execute an audit to identify what issues exist, probe deeper to unravel why they exist.
Stop Just Managing Capacity by Moving to a Capacity-as-a-Service Strategy
Capacity planning is a skill that all infrastructure professionals need to develop.
Make a Data-Driven Decision on Unified Communications
Quantify the real value and need for UC to make the business case and build a realistic roadmap.
Optimize the Change Management Process
Let your battle with change-related incidents begin!
Take a Portfolio Approach to Policy Management
Find the right balance between risk mitigation and operational efficiency.
Transform IT Through Strategic Organizational Design
Is your IT organizational design built for success?
Adopt 10 Universal Enterprise Architecture Principles
Create a foundation of shared beliefs for guiding the use of IT in constructing, transforming, and operating your organization.
Decode the Corporate Strategy
Access Granted: Commencing IT value delivery.
Develop and Implement a Security Risk Management Program
The first step to successfully securing your business.
Create an Effective Plan to Implement IT Asset Management
Gain the support and knowledge you need to launch a successful ITAM practice to start saving money and making better decisions tomorrow.
Align IT with the Real End Customer
Ensure IT and the business are working towards the same goal: improving customer experience.
Grow Agile Beyond the Team into the Enterprise
Know the common scaling hurdles and roadblocks and proactively address them.
Reduce Costs Through Printer Consolidation
Safely confront IT’s third rail.
Create a Configuration Management Roadmap
A CMDB is only as valuable as the processes it supports.
Select and Implement the Right BPM Solution for the Organization
Vendor Landscape: Application Lifecycle Management
Manage the complexity of today’s highly distributed apps and frequent deployment cycles.
Vendor Landscape: Software Testing Solutions
Testing tools continue horizontal and vertical feature expansion to accommodate increasing application complexity.
Vendor Landscape: Secure Web Gateways
Just filter it.
Transfer IT Knowledge Before It’s Gone
66 million Baby Boomers are set to retire and they’re taking 50+ years of knowledge with them.
Optimize the Application Maintenance Strategy
The honeymoon is over – the majority of the software lifecycle is maintenance: ensure you have a firm strategy in place for how to tackle it.
Vendor Landscape: Data Loss Prevention
Adversaries have changed the game, it’s time you change your DLP.
Review Continuity Plans to Deal with the Threat of Ebola
Get the facts. Understand the risks. Make a plan.
Optimize the Current Agile Process for Scalability to Prepare for a Wider Rollout
Use your retrospectives and experiences from previous Agile sprints to continually improve and optimize.
Wow the CFO with an IT Budget that Demonstrates Value Delivery
Get the budget you need to enable IT to deliver to its full potential.
Terminate the IT Infrastructure Outsourcing Relationship
There must be 50 ways to leave your vendor.
Reduce IT Admin Risks & Costs with Privileged Access Management (PAM)
Control the access of your most critical users without breaking your budget.
Implement Information Lifecycle Management
Position information lifecycle management as a regulatory insurance policy and ensure the most critical business processes have adequate coverage.
Establish an Effective System of Internal IT Controls to Mitigate Risks
The only thing worse than a lack of control is the illusion of control.
Establish an Effective PMO for IT
Over 60% of IT projects don’t succeed – build an effective PMO to avoid becoming another statistic.
Create a Comprehensive BPM Strategy for Successful Process Automation
Avoid project failure by keeping the “B” in BPM.
Govern and Manage an Enterprise Software Implementation
Don’t outsource your brain: You can’t outsource project accountability to the SI.
Manage an Agile Portfolio
Improve project oversight without imposing old-school command-and-control.
Ensure Cloud Security in a SaaS Environment
The devil’s in the details when realizing full value from a SaaS program.
Master the Ever-Expanding Puzzle of End-User Computing With a Strategy and Roadmap
Develop a strategy and roadmap to fit all the end-user computing pieces together and prioritize trends in your organization.
Tailor an IT Governance Plan to Fit Organizational Needs
Drive business value and enable effective decision making by optimizing IT governance structure and processes.
Optimize the Current Testing Process for Enterprise Mobile Applications
One-size-fits-all testing does not work – test for a mobile-specific context.
Vendor Landscape: Social Media Management Platforms
Rein in social media by choosing a platform that’s right for you.
Develop a Winning BI Strategy
Take a top-down approach to business intelligence to ensure your organization’s key decision makers are armed with the right information.
Vendor Landscape: Cloud File Sharing
Deploy a robust solution that allows users to securely access their files anytime, anywhere.
Establish a Service-Based Costing Model
Not knowing your costs is an expense you can’t afford.
Fast-Track a Service Management Roadmap
If you don’t know where you’re going, any road will get you there.
Recover Data Center Space After IT Infrastructure Outsourcing
Get rid of your extra in-house data center space and equipment before you destroy your outsourcing business case.
Develop a Business Continuity Plan
Streamline the traditional approach to make BCP development manageable and repeatable.
Choose the Right Development Platform for Enterprise Mobile Applications
While developing a mobile web app affords legacy carryover, you need to consider a native/hybrid app if you require access to device-specific features.
Adopt Organizational Change Management Best Practices to Maximize Project Benefits
Don’t let bad change happen to good projects.
Outsource IT Infrastructure to Improve System Availability, Reliability, and Recovery
There are very few IT infrastructure components you should be housing internally – outsource everything else.
Develop a Comprehensive Business-to-Business Integration Strategy
Strong partnerships require seamless integration; don’t let lagging integration capabilities undermine your B2B relationships.
Manage Stakeholder Relations
Make proper stakeholder management a habit.
Select and Implement a CRM Platform
Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for Customer Relationship Management.
Develop an iGaming Strategy
Let the games begin: build an iGaming strategy that will keep patrons hooked and attract new business.
Optimize IT Procurement
Selecting the right IT solution is a delicate balance between vendor, product, price and service.
Use Multi-Factor Authentication to Save Costs and Secure Users
There are no barriers to implementing MFA, no matter what your requirements are.
Vendor Landscape: Endpoint Protection
Find anti-malware and more, now wrapped up in a fully-fledged suite.
Outsource Systems Management to Improve Capabilities and Reduce Costs
Outsourcing is like a marriage. Treat it like a partnership, not a competition.
Vendor Landscape: Mid-Market ERP
New players are taking ERP from just transactions, to business actions.
Vendor Landscape: Enterprise ERP
It is no longer just about SAP or Oracle; large enterprises now have a variety of options.
Switch Mobile Platforms
Migrating from BlackBerry is no longer optional, but doing it without a plan will result in an overloaded help desk and angry users.
Establish a Right-Sized Incident Management Process
Resolve service issues faster and more successfully.
Vendor Landscape: Network Access Control
NAC is back, tell a friend.
Optimize the Application Maintenance Estimation (AME) Process
Augment your traditional expert estimation with parametric estimation to reduce surprises.
Optimize Requirements Gathering to Effectively Serve the Business
Poor requirements are the number one reason that projects fail – take a strategic approach to optimizing requirements gathering in order to give the business what it needs.
Incident and Problem Management
Resolve service issues faster and eliminate recurring incidents.
Establish a Right-Sized Release and Deployment Management Process
Improve the speed and success rate of your deployments.
Build a Case for Windows Server 2012 Hyper-V
Hyper-V is a credible alternative and competitive threat to VMware for server virtualization and hybrid cloud computing. Be prepared to make the case to properly evaluate this option.
Change and Release Management
Respond to Business needs faster and improve the success rate of your deployments.
Develop a Business Intelligence Tool Strategy
Improve business decision making and minimize cost by selecting only the most important BI capabilities.
Vendor Landscape: Process-Generated Content Management
Every process generates content; manage the content to maximize the value of those processes.
Vendor Landscape: Enterprise Content Management for Knowledge Workers
Take advantage of embedded BPM tools to enable knowledge transfer and information use.
Select and Implement an Email Security Gateway
The emails you want are only the tip of the iceberg compared to what you get.
Choose the Right Tools for Big Data Development
Leverage Hadoop as your pilot project to gain organizational buy-in and build institutional learning.
Optimize requirements gathering to effectively serve the business.
Develop an IT Strategy to Support Customer Service
IT can help pave the way for a Customer Service transformation.
Implement Agile Practices That Work
Deliver on time and improve communication with the business to minimize project failure.
Optimize Systems Management to Improve IT Resilience and Proactivity
Streamline processes, use tools with purpose, and continually look for opportunities to improve.
Implement Systems Management to Improve Availability and Visibility
Without sound systems management practices, you don’t control outages, they control you.
Establish a Rigorous Problem Management Process
Use the ITIL framework to implement both reactive and proactive problem management practices.
Vendor Landscape: Email Security Gateway
The emails that you want are only the tip of the iceberg that you get.
Develop a Network Security Roadmap to Lower Incident Costs and Increase Efficiency
Save over $100,000 in consulting fees with a streamlined and accelerated process.
Vendor Landscape: Human Resources Information Systems
Leverage modern HRIS analytics and talent management capabilities to change HR into a proactive, business-driven function.
Build an Optimal Digital Asset Security Services Plan
Build the security your digital assets need, not the security you think you need.
Support Enterprise Marketing with World-Class IT
The marketing landscape needs to be supported by a smart technology strategy. Evaluate which marketing services are right for your organization and review IT support requirements.
IT Organizational Design
Align the IT Organization Structure to the Business Strategy
Mobilize the Workforce by Mobilizing ERP
Mobility isn’t about shiny new toys, it’s about empowering your workforce.
Assess and Optimize BI Operations
Focus on delivering timely, quality, and affordable information to enable fast and effective business decisions.
Create a Strategy and Roadmap for Office 365
You are going to move to Office 365; your need for SharePoint functionality determines when.
Implement Enterprise Mobility Management
Mobile device management only scratches the surface. Dive into enterprise mobility management to go beyond devices and manage every aspect of mobility.
Vendor Landscape: Small to Mid-Range Storage Arrays
Find a storage solution that will support your organization’s needs, now and in the future.
Implement an Email and Content Archive Solution
Match the value of the storage to the value of your content.
Vendor Landscape: Mid-Range to Entry Enterprise Storage Arrays
Find a storage solution that will support your organization’s needs, now and in the future.
Assess and Optimize EA Capability
Right-size the EA operating model to reap the benefits of EA: improve business-IT alignment, lower costs, and decrease time to production.
Optimize Business Processes to Limit ERP Customization
Identify the best targets for process optimization and focus on configuration. Just say “no” to everything else.
Right-Size the Information Governance Program
Stop viewing information governance as a separate project and incorporate it into the requirements gathering for business initiatives.
Build an Identity Security Services Plan
Secure your weakest links: your users.
Improve IT-Business Alignment with an Infrastructure Roadmap
Balance stability and agility to support evolving business demands.
Vendor Landscape: Cloud Management
Add a management layer involving abstraction and automation to your infrastructure to create a private, virtual private, public, or hybrid cloud environment.
Make your social media strategy soar.
Secure Critical Systems and Intellectual Property Against APT
Protect yourself from being boarded and raided by cyber privateers.
Develop an Enterprise Architecture Vision
Envision target state enterprise architecture and sell it to your stakeholders to secure approval and funding for your EA engagement.
Optimize an Enterprise Collaboration Strategy
Make sure IT is an enabler – not an impediment – to effective employee collaboration.
Vendor Landscape: Collaboration Platforms
Features are reaching parity, but integration remains critical.
Create a Customized Big Data Architecture and Implementation Plan
Big data architecture is not your father’s data architecture.
Tackle Explosive Data Growth on a Tight Storage Budget
Get a grip on storage capacity requirements and take action to ensure that every dollar spent buys maximum value.
Create a Game Plan to Implement Cloud Backup the Right Way
Optimize your backup initiative and mitigate the challenges of the cloud.
Lead a Digital Transformation to Advance Revenue Generation
Create a strategic IT-enabled roadmap that uses social, mobile, and analytics to improve marketing, sales, and customer service.
Create a Practical BYOE Action Plan
Now, it's personal. Prepare for the world of Bring Your Own Everything.
Build an Application Integration Strategy
Level the table before assembling the application integration puzzle or risk losing pieces.
Get Ready for the Evolution of Vendor Management
VM needs to advance to cope with the evolving and changing business/IT environment.
See the Difference Optimization Makes!
Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind
Change your focus from satisfying auditors to driving process optimization, consistent IT operations, and effective knowledge transfer.
Enhance Business Value through Customer-Centric IT Service Management
ITSM 2.0: Both unnoticeable and remarkable at the same time.
Develop a Five Year Data Architecture Plan
Secure your footings in data to lay a foundation that will withstand the winds and rain of today's IT disruptors.
Build the Enterprise Access Network of the Future
Is it time to cut every cord?