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Performance Measurement & Assessment

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When equipped with the right tools and knowledge, an effective IT leader can show the business how the IT team is aligned with corporate goals and objectives.

  • This can be achieved through the accurate benchmarking of IT-focused metrics against those of industry peers.
  • A thorough evaluation of business/IT alignment is also paramount.
  • Finally, the IT leader will need to utilize various frameworks in order to clearly explain how IT performance has been measured.

 

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Solution Road Map

Performance Measurement and Assessment Map

Solution Sets

Research Notes

Showing 3 of 13 Research Notes:
  1. Make IT More Strategic by Leveraging Operational Efficiencies
  2. Storyboard: IT Metrics for Accountability and Success
  3. Are Gut Instincts All Bad?
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Tools

Showing 3 of 4 Tools:
  1. Target Ratio, Mix, and Metric Generator
  2. Metrics Selection and Reporting Template
  3. Data Center Energy Efficiency Calculator
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Premium Resources

Showing 1 of 1 Premium Resources:
  1. Designing an IT Metrics Program
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Templates & Policies

Showing 3 of 7 Templates & Policies:
  1. Senior Management Expectation Survey
  2. Role Transition Plan
  3. Reviewing Teleworker Proposals
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Videos & Podcasts

Showing 1 of 1 Videos & Podcasts:
  1. Handling Senior Management Expectations
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