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External vendors have always been an essential component of IT service delivery but will deliver consistently only when they are well managed.
When good enough isn't good enough.
Included in Solution Set: 1 PowerPoint, 6 Tools, and 1 Video
The forecast is Cloudy with a chance of disruption.
Included in Solution Set: 1 PowerPoint, 5 tools
Don't abdicate control when others are doing your IT work.