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Strategy & Leadership

Discover the Hidden Costs of Outsourcing

Avoid surprises. Uncover, measure, and mitigate hidden costs of outsourcing.

Govern Shared Services

Find the optimal path to shared services governance.

Improve the Service Orientation of IT Staff

Create a culture of customer service in IT.

Develop a Project Portfolio Management Strategy

Success is out there, let us help you find it.

Improve Value & Mitigate Risk through IT Governance

Take the guesswork out of IT decision-making.

Manage Uncertain Project Demand with Right-Sized Resource Agility

When it comes to projects, be prepared for the unexpected.

Plan for Application Consolidation

Choose the right consolidation candidates to improve productivity and reduce operational inefficiency.

Adopt New Technologies for 2011 and Beyond

Pick the right technologies to move ahead of the competition.

Improve IT-End User Relations

Ease the pain caused by end-user dissatisfaction with IT.

Optimize IT Decision-Making

Fix inappropriate IT decision rights in your organization.

Improve Executive Advocacy for IT

Get to YES through an intermediary.

Prepare IT for Increased Cloud Adoption

The forecast is Cloudy with a chance of disruption.

Mitigate Internal Risks & Achieve Compliance with Internal Controls

Keep employees in line without wasting company time.

Develop a Data Privacy Compliance Strategy

With stewardship over personal information comes great responsibility.

Develop a Strategy for PCI DSS Compliance

You can save a lot of money by selecting the right path for PCI DSS compliance.

Develop & Deploy a Security Policy

The enterprise can't be secure if it doesn't know how; documents need to get everyone on the same page.

Become a More Effective IT Leader

Manage your time for success.

Leverage Staff Feedback to Improve Management Performance

Don't let IT staff feedback sit on the shelf; harness it to drive superior management performance.

Develop a Solid Understanding of Performance Appraisal

Clean up the performance appraisal mess.

Engage Employees with Career Planning and Succession Development

Get the skills you need, keep the staff you want.
Service Delivery & Management
Strategy & Governance
Value Creation & Measurement
Risk Management
Leadership & Performance Management
Leadership & Performance Management
Risk Management
Service Delivery & Management
Strategy & Governance
Value Creation & Measurement
Predicting the Future
Mark Anderson, Research Fellow, provides strategic thinkers with information that is not available in the press about critical computer and telecommunication issues, trends, and events.