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The “States” of Online Gaming in the United States

While there are mixed reviews of the success of real-money online gaming, casino operators have continued to post increasing revenues since the initial regulatory changes...

Discontinue the Retail Apocalypse – Stock Up on Digital

The retail apocalypse is upon us, yet retailers can avoid it if they take advantage of new best-in-class technologies for the next wave of the retail ecosystem. Buying...

Increase SE End-User Satisfaction by Over 50% With a Service Desk Strategy

End-user perception of IT is heavily influenced by the quality of service it delivers. Improve business satisfaction with all IT processes by improving service...

Improve IT Service Consistency in the Small Enterprise With a Single Point of Contact

Ad hoc approaches to service desk ticketing are inhibiting IT from achieving operational efficiency. Organizations with informal contact structures experience slower...

Minimize Resource Waste in the Small Enterprise With an IT Knowledgebase

Organizational information that goes undocumented is often lost or forgotten. Small enterprises without a central information repository suffer from knowledge gaps when...

Confidently Ask for More IT Staff in Public Administration

Supporting the technological needs of public administrations is difficult. Maintaining high levels of IT service and support is even more challenging without adequate...

In the Moon’s Shadow: DR Planning for the Unpredictable

A solar eclipse is an uncommon event that will have an impact on power delivery. But power utilities need to focus on preparing for more common, unpredictable outages...

Overcome the Difficult Challenge of Prioritizing Investment in Healthcare Systems

When you draw a circle around a system and call it mission critical, that system carries a higher price tag. You can’t do this for all patient-care systems. Prioritize to...

Predictive Analytics Are the Future of Chemical Manufacturing

Put away your Six Sigma Black Belt! Predictive analytics will give chemical companies the necessary insights to improve processes beyond what Lean and Six Sigma...

Internet in the Classroom: Remember Your Goals When Finding Solutions

School districts face a unique challenge: how do they meet their organizational needs, while also catering to fickle, Facebook-addicted end users. Banning data-hungry...
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