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Availability & Performance Management
Automate infrastructure management to proactively monitor, manage, and resolve issues and reduce impact on the business.
- Availability and performance management tools are for organizations looking to mature their service desk operations to include automated detection, analysis, and workflow for faster problem resolution.
- Integrate these tools into the ITSM solution to detect and proactively respond to early warning signs of IT events that may impact the business and end-user performance.
- A complex environment with high availability requirements will see more value in using this type of solution for determining root cause to enable cooperative approaches to solving problems across silos; however, smaller organizations may find value in end point monitoring for mission critical applications.
I Need to:
Solution Road Map
Solution Sets
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1
Develop a Data Center Infrastructure SLA
Consider the data center SLA a pre-nup with the business.
Included in Solution Set: 1 PowerPoint, 1 Tool, 1 Template
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2
Take Control of Infrastructure Metrics
Master the metrics maze to help make decisions, manage costs, and plan for change.
Included in Solution Set: 1 Storyboard, 1 Video, 1 Case Study, 1 Tool, and 4 Templates.
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3
Decide if Microsoft System Center 2012 is Right for the Enterprise
All-in-one, but priced that way too.
Included in Solution Set: 1 PowerPoint, 2 Tools, and 1 Video