Make your social media strategy soar.
Contains: 5 PowerPoints, 9 Word Documents, and 3 Excel Tools
Select and Implement a Social Media Management Platform
Contains: 5 PowerPoints, 4 Word Documents, and 5 Excel Tools
Develop a Web Experience Management Strategy
Your web presence is your organization’s face to the world: support it with best-in-class tools and technologies for Web Experience Management.
Contains: 6 PowerPoints, 1 Word Document, and 1 Excel Tool
Select and Implement a Web Experience Management Solution
Contains: 5 PowerPoints, 3 Word Documents, and 3 Excel Tools
Select and Implement a Marketing Management Suite
Contains: 6 PowerPoints, 3 Word Documents, and 4 Excel Tools
Modernize Your Corporate Website to Drive Business Value
Drive higher user satisfaction and value through UX-driven websites.
Contains: 5 PowerPoints
Build IT Capabilities to Enable Digital Marketing Success
Are you ready to support marketing in a digital world with new technologies and IT skillsets?
Contains: 2 PowerPoints, and 1 Excel Tool
Implement a Social Media Program
Develop, execute, and govern a cohesive social media program across your entire organization to unlock the full potential of your social media strategy.
Contains: 1 PowerPoint, 5 Word Documents, and 1 Excel Tool
Design a Customer Service Knowledge Management Strategy
Provide agents and customers with solutions, not search engines.
Contains: 3 Word Documents, and 2 Excel Tools
Gain Real Insights with a Social Analytics Program
Go beyond counting your likes: harness “the world’s largest focus group” for deep insights about your customers, competitors, and employees.
Contains: 1 PowerPoint, 2 Word Documents, and 1 Excel Tool
- Select and Implement a Social Media Management Platform – Phases 1-3
- Select and Implement a Social Media Management Platform – Phase 1: Develop a Technology Enablement Approach for Social Media
- Select and Implement a Social Media Management Platform – Phase 2: Select an SMMP