Managing a team? Make sure you shine.
To help you in your journey, Info-Tech Research Group has developed a best practices management guide and an accompanying CD, containing more than 50 ready-to-use, practical templates and tools to make your management efforts a success. Topics covered include:
Leadership and Supervision: Learn to tackle team building, delegation, resolving conflict, negotiation skills, decision-making tools, and managing your time.
Manage Communication: This guide will help you get a handle on manager communications, from developing communications plans to giving presentations and crafting service level agreements.
Governance and Performance Metrics: Planning, setting goals, benchmarking, and measuring performance are fundamental to being a departmental leader and a top manager. Ensure you succeed in this key area.
Budgeting and Finance: Learn about the anatomy of budget development as well as tools for management accounting, return on investment calculations, and asset and inventory management.
Managing IT Human Resources: Recruiting and retaining capable staff, defining job roles, and structuring your department are important tasks.
Purchasing and Procurement: Get the lowdown on leasing, outsourcing, and evaluating a product. Included in this section are templates for creating a Request for Proposal and for creating a scope requirement for an RFP.
Format:
344-page guide containing the step-by-step methodology and accompanying background reading.
Interface that incorporates 64 tools and templates with the methodology.
Available as immediate digital download.
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