For an in-depth perspective, you need a subject-matter expert. Info-Tech taps into our deep knowledge base for every in-depth report we produce. The result is comprehensive investigation of strategy, business, and technology issues that affect enterprise IT decision makers. For a complete overview of our McLean Report report portfolio, review Info-Tech's In-Depth Report Archive.
| Chronological Listing of Reports | | October 17, 2006 | Disaster recovery and security issues are increasingly important for enterprises of all sizes. In the past, the need for immediate recovery did not exist, and the technology was only available at the large enterprise level. Data protection technologies are now more affordable for the SME and outsourcing all or part of the business continuity process has become a viable avenue for smaller enterprises. | | July 11, 2006 | IT service management is a key weapon in the war to make IT more responsive to the business users it serves. Best practices frameworks such as IT Infrastructure Library (ITIL) provide the essential structure to moving forward with service management improvement initiatives. Learn how to adapt ITIL to a small- or mid-sized enterprise. | | April 4, 2006 | It's a frustrating fact that meeting project requirements is often not the same thing as fulfilling customer expectations. Internalize strategies for understanding and managing business customer expectations of IT. | | December 13, 2005 | Metrics are a powerful management tool that can be used to maintain and improve IT quality and effectiveness. Understand what metrics are and how to define a process for deploying a metrics program in your IT organization. | | December 13, 2005 | When it comes to IT department performance, technology doesn’t matter. According to this Report, departmental success or failure hinges on how effectively the business of IT is managed. FREE for McLean Report members ($990 for non-members). | | August 23, 2005 | This guide cuts through the legal fog to piece together the requirements that constitute a SarbOx-compliant IT organization. All information is communicated in plain language that offers practical, unambiguous direction for IT professionals. Free to McLean Report members, non-member pricing $990. | | August 23, 2005 | This guide cuts through the legal fog to piece together the requirements that constitute a SarbOx-compliant IT organization. All information is communicated in plain language that offers practical, unambiguous direction for IT professionals. Free to McLean Report members, non-member pricing $990. | | June 28, 2005 | IT resources must be correctly allocated to entities like departments, business units, and projects. Use this guide to fully understand IT services cost allocation, where it is best applied, and issues involved in rolling out an allocation system. | | January 11, 2005 | If you’re tired of being an “order taker” when launching new initiatives in your organization, it doesn’t have to be this way. Use this pragmatic opportunity management method to move into the role of “trusted advisor” and become part of the decision-making process. | | October 5, 2004 | Organizations in heavily regulated industries struggle to comply with multiple rules and laws. Leverage the commonality in these regulations and take a more strategic portfolio approach to compliance systems solutions. | | July 13, 2004 | PIPEDA is a Canadian law that strictly limits the commercial use of personal information collected by an organization. Canadian organizations and those who do business with them must make concerted efforts to get in line with PIPEDA immediately. | | April 14, 2004 | Issues like viruses, spam, and document retention demand comprehensive e-mail policies. Discover the e-mail policy practices of 10 companies in the manufacturing industry, plus cross-industry best practices for policy improvement. | | January 7, 2004 | Enterprise Resource Planning solutions are now increasingly available for mid-sized companies. Use this guide to help you assess existing solutions and minimize the obstacles to ERP success. | | October 29, 2003 | Organizational change can provide great opportunities for business growth, but it can also seriously destabilize your organization. Use this white paper to help you learn key steps to leading and managing successful organizational change. | | July 9, 2003 | All companies face risk. Managing this risk is essential to achieving commercial, technological, and regulatory success. Discover what credit risk management solutions can do to help you manage one piece of the risk equation. | | April 2, 2003 | The legal landscape as it relates to IT is a moving target. Missing the target could result in lawsuits and fines. Get ahead by adopting a proactive approach to IT law. | | January 8, 2003 | Stalled transactions and missing orders cripple company performance. Limit human error and improve global visibility enterprise-wide. Use this simple five-step process to introduce Business Activity Monitoring (BAM) into your enterprise. | | October 17, 2002 | Being an effective IT leader means being an effective business leader as well. Develop a strong foundation in management accounting upon which to build your business skills portfolio. | | August 7, 2002 | A large majority of CRM implementations fail to meet stated goals. Don't become a statistic. Use this strategic white paper to help you gain maximum return on investment from your CRM initiative. | | June 26, 2002 | Cutting costs can be tough, but massive accumulated savings can be realized if you put your company's IT practices under a microscope. Use this paper for a comprehensive approach to trimming fat across the board. | | April 17, 2002 | Roughly half of the average IT budget has been earmarked for hardware, software, and services procurement. The "art of the buy" has evolved into a central IT function. Develop a strategic, portfolio-based approach to future IT acquisitions. | | Back to Top |
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