IT leaders frequently find themselves short of resources when attempting to meet the needs of the business. Constant demand from internal customers requires planning on the behalf of the IT department to ensure that projects have the required resources they need. IT leaders that are adept at following economic practices such as managing staff capacity (supply) will be better equipped to meet the demands of the business.
What Is IT Supply Management?
Info-Tech defines IT supply management as the processes and practices of arranging for people resources to meet the demand for IT services. People resources can consist of employees, contractors, consultants and vendors. Supply management considers the prioritization of demand for IT services, and matches that demand to IT staff availability based on capacity and skills.
In basic economics, a supply problem arises when consumers demand more than a company is able to produce.
