Enterprise applications are expensive. Projects like Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) involve a formal process to define requirements, shortlist vendors, and conduct due diligence. This process is ultimately guided by the selection committee. Use Info-Tech’s guidelines to establish an effective selection committee.
Recommendations for Establishing a Selection Committee
- Decide: technology replacement or business transformation. Enterprise application projects fall into two rough categories. Technology replacement projects involve replicating existing functionality on a new platform. Business transformation projects involve the acquisition of new technology to drive strategic change within the enterprise. The selection committee for replacement technology can be mostly comprised of IT staff; the selection committee for business transformation projects must include representation from senior members of affected business units. The rest of the recommendations apply primarily to application projects for business transformation.