Measuring a financial gain for IT project components can be difficult especially when the benefits are operational and process oriented. However, quantified benefits can always be translated into a financial return, and that's what business leaders understand when they need to make decisions.
The Measurement Tool of Business
Strategic objectives should always guide an enterprise, but once they are determined there needs to be a process to evaluate which initiatives are carried out to fulfill these objectives. This is usually different from what IT professionals use to measure success (e.g. system uptime or number of system failures). Communicating these facts to the business leaders is not straightforward and needs to be somehow translated.
As profitability is the long term objective of any enterprise, the decision of which projects to accomplish...