Software-as-a-Service (SaaS) is changing the landscape of the enterprise applications market. IT managers that understand the current trends and future prospects of SaaS will be in a better position to maximize the returns of their enterprise application investments.

SaaS: Still Unknown to Many

A recent survey conducted by Info-Tech shows indifference and lack of awareness about the SaaS model in the IT community. On average, more than half of the survey respondents didn't take a position when they were asked opinion questions about SaaS. For example, 62% of IT professionals from companies of all sizes neither agreed nor disagreed with the statement, "SaaS is trustworthy," (see Figure 1). Similarly, 60% of enterprises of all sizes don't know if they will use SaaS in the future, and 64% don't know if SaaS...