Networking

This report looks at how the money flows through supplier channels for IT networking solution purchases by small and mid-sized enterprises. Networking solutions explored in this research include IP telephony solutions, routers, switches, networking security solutions, network management and wireless LAN solutions.

This report explores the choices IT buyers of networking solutions make in selecting one type of supplier over another, and what criteria they base those choices on. At a basic level, buyers select suppliers based on how well those suppliers meet their needs. Info-Tech has mapped this needs-fulfillment across the six types of suppliers.

Changes to both IT and business processes are the top two concerns organizations have when implementing Unified Threat Management (UTM) solutions, so vendors need to address these challenges early. This report reveals the types of suppliers that companies turn to for advice, for integrated solutions and for product-only.

This report examines the influence suppliers of IP Telephony (IPT) products have over other vendors that provide secondary components of the solution. These secondary components include LAN switches, routers, PCs, servers, communications services, implementation services, network management and security.

Info-Tech’s second annual forecast on IT spending in the US indicates that four industries dominate the landscape: Business Services, Financial Services, Government and Manufacturing account for more than 60% of spending on IT products and services. The ITAMTM provides a market opportunity perspective that is based on the IT budgets of more than 1,700 organizations in the US.

Info-Tech’s first Canadian forecast provides a framework to help IT product and service companies better understand the commercial market opportunity. The ITAM™ provides market sizing -- by major technology product/services areas -- based on extensive demand-side data. Key opportunities are identified, both by both size of account and by vertical market. The authors give specific guidance as to the product/service areas poised for growth and the types of accounts that are the best prospects in those areas.

Acquiring new customers is estimated to cost five times more than retaining existing ones. This Why? Report explores how telecom service providers can retain their existing customers and win new accounts. Five IT leaders share their best and worst experiences in dealing with telecom service providers, and provide insight as to how they arrive at decisions to renew a contract or begin the dreaded exercise of starting anew with a vendor.

Are you looking to have access to end user and buyer behavior data so you can cut and customize the information to derive the conclusions you need? All the data we used to create the Indaba series of Market Advisor Reports is available to you in Pivot Table format, giving you the flexibility to change the views and the presentation of the data.

Are you looking to have access to end user and buyer behavior data so you can cut and customize the information to derive the conclusions you need? All the data we used to create the Indaba series of Market Advisor Reports is available to you in Pivot Table format, giving you the flexibility to change the views and the presentation of the data.

Successful sales efforts start with identifying the decision maker. This report highlights the person or groups most likely to be responsible for decision making in various sizes of enterprises. In small organizations, for example, executive management holds the balance of power for decisions, but in larger organizations with 201-500 employees, senior IT management takes over responsibility.