| May 27, 2008 | Enterprises continue to face the challenge of rapidly deploying high-performance applications across network infrastructures. Cross-functional teams can improve the performance of business applications and a network’s service level capabilities. This case study reviews how Company Z made a cross-functional team a success. |
| May 13, 2008 | Surfing the Internet, accessing e-mail, and utilizing VPN connections while flying the friendly skies could soon become a reality. In-flight broadband services using Wi-Fi and air-to-ground communication facilities are on the horizon. Enterprises should familiarize themselves with the new generation of broadband, non-satellite based services several airlines plan to offer. |
| April 29, 2008 | Disaster recovery objectives are a key driver of storage consolidation in a Storage Area Network (SAN). To enable high availability and recoverability, storage replication is a must. As more enterprises move toward consolidated NAS and SAN storage, this note goes back to basics and looks at the pros and cons of various approaches to replication. |
| April 15, 2008 | Teamware is experiencing a resurgence in popularity, buoyed by many “Web 2.0” trends. As a result, companies can expect traditional teamware vendors to add more Web 2.0 features. However, companies should proceed cautiously with large deployments of new teamware market entrants. |
| April 1, 2008 | Many enterprises complicate business-critical application security by failing to identify and apply suitable end-to-end security measures on a per application basis. IT executives should consider using a top-down approach to security based on information derived from corporate security policy, business application importance, and potential liability. |
| March 18, 2008 | Leading virtualization vendors such as VMware, Citrix, and Microsoft want to offer one-stop virtualization “from the desktop to the data center.” These comprehensive approaches involve more than one kind of virtual abstraction. Understand what differentiates the various forms of virtualization. |
| March 4, 2008 | A key consideration for business user training is documentation. Use the minimum manual approach for optimal training results. |
| February 19, 2008 | Using home-based or virtual call center agents to augment or replace traditional brick-and-mortar call center agents seems like a great idea. Virtual agents can offer many benefits, including increased scheduling flexibility, reduced infrastructure costs, and a greatly expanded pool of potential candidates to choose from, but IP Telephony (IPT) over the public Internet is not up to the task. |
| February 5, 2008 | Info-Tech’s Global Green IT Attitude & Action survey measures sentiment towards climate change, Green IT, and how IT is reacting. Everyone agrees that climate change is a major issue, but business and IT reactions to this issue are mixed, with North American companies demonstrating less action than their Asian and European counterparts. |
| January 22, 2008 | Web-based customer service is a critical component of customer service strategy that both private and public sector organizations and their customers rely on every day. A variety of Web-based customer service technologies are available that provide value in different ways, in different service situations. Apply the attributes of different Web-based customer service technologies together to derive optimal customer service value. |
| January 8, 2008 | Each year brings many technology changes and innovations. Some have much value, but others provide little. Take Info-Tech’s advice on which directions will provide the greatest potential benefit. |
| December 11, 2007 | Providing the appropriate employees with mobile devices and remote access capabilities typically has a positive effect on workforce productivity and overall business operations. However, a growing fleet of mobile devices operating outside of the enterprise perimeter can represent a significant security concern. Establish a high level of mobile security awareness across the user base to minimize the threat posed by lost or stolen devices. |
| November 27, 2007 | Blade server technology has changed the physical structure of servers in the data center. For most management functions, blade servers are handled like their rack-mount brethren. However, built-in management modules provide local control of server blades and I/O modules. With a single point of control for a group of processor blades, management operations can be simplified. |
| November 13, 2007 | IT managers with a desire to understand software testing can quickly become overwhelmed by the various types of testing, all seeming equally important. However, when attempting to improve the functional quality of software, only six primary goals need to be met. To meet these goals, six basic types of testing can cover the gamut and effectively contribute to application quality. |
| October 30, 2007 | With an eye on reducing costs and rationalizing resources, many enterprises are consolidating servers in central data centers. In some cases, centralization makes sense, but the additional demand on the WAN is often overlooked. Remember the network implications when considering server consolidation and centralization. |
| October 16, 2007 | Most privacy violations are caused – quite unintentionally – by employees. Training and patience are required from IT leaders to ensure that customer information is kept private and confidential. Use these from-the-trenches stories to improve the effectiveness of privacy initiatives within the enterprise. |
| October 2, 2007 | Designing a high-quality project management approach will inevitably lead to projects that are on track, on budget, on scope, and satisfy the needs for which they were undertaken. Once the enterprise has mastered project management fundamentals, conduct regular quality audits by assessing the nine project management knowledge areas. Doing so will help identify inefficient or incomplete processes that must be addressed in order to improve overall success rates. |
| September 4, 2007 | Almost a year after its initial release, many enterprises are still reluctant to take the Vista plunge. While security enhancements are the main reason for adoption, for most this upgrade appears to be an incremental improvement, rather than a “must have.” Enterprises embarking on a Vista migration should look to those companies that have already deployed for best practices, planning tips, and strategic guidance. |
| August 21, 2007 | E-mail archiving is rapidly increasing in popularity, particularly among businesses in highly litigated industries. E-mail archiving can also improve the operational efficiencies of typical e-mail infrastructures. |
| August 7, 2007 | Given the extended effort and expense that can go into an enterprise IP Telephony (IPT) implementation, the likelihood exists that some IT departments will undervalue the importance of end-user training. However, a formal approach to training end users is a critical component of an IPT project. Follow these recommended approaches to IPT end-user training. |
| July 24, 2007 | Falling price-points from e-mail hosting providers require enterprises to rethink e-mail provisioning strategy. Enterprises can make an informed decision by determining if hosted e-mail is an option and comparing the cost of in-house e-mail provisioning against hosted e-mail prices. |
| July 10, 2007 | Sufficient levels of ERP security are lacking in many ERP implementations, which can cause severe financial losses due to fraud and non-compliance. Mitigate these risks through effective security processes. |
| June 26, 2007 | As the importance of IT security continues to grow, every enterprise will benefit from assigning dedicated security responsibilities. Recognizing which skills are required and the order in which they are needed is essential to building the security team in the most efficient and cost-effective manner. |
| June 12, 2007 | Enterprises need to take every possible measure to ensure efficient and effective recovery in the event of a disaster. Determining recovery objectives is a key step in prioritizing the resumption of IT services. |
| May 29, 2007 | IT managers that are unhappy with the often excessive money they are paying for software Maintenance and Support (M&S) can replace their apps vendor with a third-party provider. When third-party M&S is the right fit for the enterprise, it can lead to savings of 50% or more. |
| May 15, 2007 | Virtual Network Operators (VNOs) provide enterprises with a cost effective option for consolidating and managing WAN services for globally distributed sites. Investigate the benefits of using a VNO for multi-site connectivity. |
| May 1, 2007 | Aligning IT processes with business processes is key to improving efficiencies for IT and reducing costs for the business, but enterprises must first adopt and implement a governance framework. Compare and assess the various frameworks to find which one is best for the enterprise. |
| April 17, 2007 | Automated HR management applications provide cost savings, increase operational efficiencies, and manage human capital. The HR management SaaS delivery model is being increasingly accepted in the mid-market while employee self-service eliminates “dead” time of manual systems. Develop an understanding of HRMS to reap the benefits that these systems bring to the enterprise. |
| April 3, 2007 | Making the decision to outsource data center processes does not have to be a difficult task, provided that IT uses a formal procedure for separating core processes from commoditized ones. Use the results from this procedure to then make the appropriate vendor selection. |
| March 20, 2007 | Enterprise Wireless LAN (WLAN) implementations are often mediocre, performing just good enough to use as a last resort. Once a WLAN has been deployed, it is usually necessary to take some extra measures to ensure the network is reliable, stable, and easy to use. Take the time to tweak and optimize the WLAN to ensure it is being utilized to its potential. |
| March 6, 2007 | A significant percentage of enterprises implementing IP Telephony (IPT) are doing so in an effort to reduce costs. If cost reduction is a primary driver for an IPT deployment, ensure that benefits are realized. Reducing labor costs by eliminating redundant, dedicated telephony management positions is one of the key contributors to cost reduction with IPT. |
| February 20, 2007 | As energy costs begin to compete with the cost of maintaining the underlying hardware, IT decision makers no longer have the luxury of being complacent towards issues of power consumption and energy management. Any data center can be improved in regards to energy efficiency, cost efficiency, and environmental responsibility. |
| February 6, 2007 | The first generation of Windows XP-based Tablet PCs languished on the shelves after their 2002 introduction. Ongoing hardware and software updates, and continued commitment from vendors, has strengthened the business case for wider adoption. Assess the platform’s benefits to determine if tablet PCs have a place in the enterprise’s mobile roadmap. |
| January 23, 2007 | Web Content Management (WCM) is an effective technology for maintaining large and growing Web sites. WCM products involve a variety of different features and are offered by a myriad of vendors of all size. Project success ultimately depends more on internal constraints rather than technology features. Ignoring project basics like the business case and requirements is a quick road to failure. |
| January 9, 2007 | Wireless LAN (WLAN) Real Time Location Systems (RTLS) were introduced as a security feature to assist in identifying and locating security threats such as rogue Access Points (APs). Today’s WLAN RTLS has evolved and can now be used as a comprehensive and advanced security tool, as well as a method to locate and track high-value assets. |
| December 19, 2006 | Data integration technologies deliver effective integration of enterprise data and provide timely, accurate, and trustworthy information that is the basis for effective decision making. Companies should deploy data integration technologies to ensure that Business Intelligence (BI) systems deliver a single version of the truth. |
| December 5, 2006 | Utility infrastructure creates business value in three ways – it improves reliability, increases agility, and helps optimize IT assets. However, selling a utility infrastructure model to business leaders is not always a straightforward exercise. Create a business case for moving to utility computing and explore the value drivers behind this initiative. |
| November 21, 2006 | When making network infrastructure plans for a new remote office, enterprises are faced with a variety of technology options. Carefully evaluating enterprise requirements against the available LAN, WAN, and telephony options will help the enterprise deploy the appropriate technology now and ensure flexibility for the future. |
| November 7, 2006 | Info-Tech Research Group has developed a better way of addressing enterprise security through a model called Adaptive Security. This model goes beyond not only traditional security tools, but also recently proposed endpoint security frameworks. Adopting the Adaptive Security framework for security management will yield more consistent and higher levels of IT security. |
| October 24, 2006 | Blade servers are reaching into enterprise data centers of all sizes. The decision on when it is time to integrate blade servers into the infrastructure varies by the specific enterprise situation. Certain factors must be considered by all enterprises to determine when, and if, it is time for the data center to begin employing blade servers. |
| October 10, 2006 | Hosted VoIP services allow enterprises to capture the powerful productivity advantages of IP telephony without a significant administrative burden or upfront capital expenditure. To ensure the success of a hosted VoIP deployment, enterprises must verify network readiness prior to implementation and make plans to immediately integrate new VoIP features into business operations. |
| September 26, 2006 | Mobile WiMAX will disrupt the wireless market, providing high speed, long distance, non-line-of-sight, mobile network access. With several large, high profile implementations in progress and lofty subscriber estimates, Mobile WiMAX offers powerful new options that must be considered. |
| August 29, 2006 | High Availability (HA) has become the goal of IT management in many enterprises. HA is more than ensuring that data center hardware is functioning – it requires that the users have access to business-critical applications, even in the event of a failure. Data center managers must proactively define what HA means to their clients and create the infrastructure that supports that business requirement. |
| August 15, 2006 | The value of data is continuing to grow as businesses develop toward a fully digitized 24/7 operation. Backup and business continuity are essential to survival. Yet, backup technologies and practices are often overlooked or poorly understood. The result is that enterprises are often taking on more risk than they realize. |
| August 1, 2006 | Unless your enterprise has an incredibly unique vision, or other distinctive aspects, there are few reasons to build major software capabilities entirely from scratch. By establishing a close relationship with the right vendor, acquired software can help integrate technology, business processes, and future vision. Avoid acquisition disasters by following a clear acquisitions management process. |
| July 18, 2006 | Application Front-End (AFE) devices are evolving to include features and functions previously distributed in multiple appliances. The integrated functionality of server load balancing makes these devices attractive to enterprises of all sizes. |
| July 4, 2006 | Object-Oriented Design (OOD) is a complex topic that covers many aspects of IT projects. The unifying theme behind OOD is the "allocation of responsibility." Apply this concept to create flexible and easily modifiable systems that meet customers' needs. |
| June 20, 2006 | Info-Tech drew on responses from more than 1,600 IT decision makers for its 2006 IT Budget & Staffing Reports. This capstone report provides further analysis on these findings, examining trends across all survey respondents and identifying critical management issues that IT decision makers should consider in their budgetary and staffing planning. |
| June 6, 2006 | Enterprises are moving quickly to introduce Business Intelligence (BI) systems to support their operational and decision-making processes. While BI offers enormous benefits and strong returns, it can lead to serious problems and cost increases if implemented incorrectly. Make resolution of data quality and BI fragmentation issues a first step. |
| May 23, 2006 | The object-oriented (OO) approach to software development dominates the IT industry. Yet many software developers don't know how to create a bridge between the requirements and specification of a software system and its development in an OO programming language. Apply these practical tools and tips for using OOA and UML in real software projects. |
| May 9, 2006 | The security record of 802.11 WLAN technologies is blemished, but advances in the technology make it possible to implement a WLAN that is more secure than a wired network. Enterprises that have implemented, or are planning to implement, a WLAN should take a holistic approach to securing the network. |
| April 25, 2006 | Accessibility in the work environment is not only a matter of social responsibility – it is a matter of legal compliance. Accessibility laws affect all enterprises regardless of industry, location, or size. This In-Depth Report will help IT decision-makers define their role in enterprise accessibility and formulate a plan to achieve and maintain compliance. |
| April 11, 2006 | Many enterprises spend millions annually with little confidence that the invoices they receive accurately reflect negotiated prices or terms. Gain control and improve the bottom line by implementing a systematic contract-bill reconciliation process. |
| March 28, 2006 | Over a period of time, the amount of software to be maintained grows, as do the overhead costs, complexity, and risks. No enterprise can afford to ignore software maintenance. Develop a strategy for managing software maintenance across the enterprise. |
| March 14, 2006 | Processor virtualization will be a ubiquitous feature of all servers and PCs by the end of this decade. The hardware and software that will make virtualization a standard feature across the infrastructure is currently available and will be pervasive in new purchases by the beginning of 2007. Begin planning for these developments now. |
| February 28, 2006 | The contract is the key instrument controlling an enterprise’s relationship with its vendors. Service contracts are becoming increasingly complex due to service diversification, multisourcing, and offshore outsourcing. Develop and manage contracts effectively in order to maximize the returns from vendor and service provider relationships. |
| February 14, 2006 | The portioning of processors into multiple virtual machines is not a new concept. However, it is relatively new in the x86 world of industry-standard server and PC architecture. This Research Report assesses how virtualization is poised to become a standard feature in servers, PCs, and their operating systems. |
| January 31, 2006 | The value of tiered storage is undeniable, but making the transition from concept to reality is challenging. So far, IT managers have achieved mixed success with tiered storage strategies. This will change as storage systems like MAID, CDP, and CAS gain wide acceptance. Employ these solutions to ensure an easier, more cost-effective implementation of a tiered storage strategy. |
| January 17, 2006 | Historically, Project Management Offices (PMOs) have been established to manage large-scale and challenging IT projects in larger enterprises. However, small- and mid-sized enterprises (SMEs) can also benefit from the centralized and institutionalized project management that PMOs bring. Explore the special considerations involved in establishing a PMO in an SME. |
| January 3, 2006 | The ability to analyze enterprise data to support tactical and strategic business decisions is a mandate of small and large businesses alike. Recent market changes now mean that it is possible to create an effective Business Intelligence solution to fit the constraints of a smaller IT budget. |
| November 22, 2005 | Server consolidation and virtualization are the foundation for a flexible, cost efficient, and responsive utility-oriented architecture. Discover how moving
to a consolidated server infrastructure will enable IT to be more flexible, responsive, and save the enterprise money. |
| November 8, 2005 | Setting competitive salaries is a critical process in attracting and retaining top IT talent. As IT budgets improve, the need for this process will only increase. Apply this framework to help establish meaningful salary ranges and aid recruitment efforts. |
| October 25, 2005 | Infrastructure management software is critical for enterprises that want to show a clear connection between IT investment and business value. Effectively leverage infrastructure management tools to help demonstrate positive return on infrastructure investments. |
| September 27, 2005 | IT commoditization has been a hot-button concept in IT management circles for almost three years. However, what makes the concept controversial is how it is employed by budget cutters and IT-hostile executives. To survive and thrive in this kind of environment, know what should be managed as a commodity in IT and what provides competitive advantage. |
| September 13, 2005 | The physical security of a worksite is a critical aspect of any enterprise security plan. Without it, any security initiative can only be considered half-implemented. Apply these best practices to achieve a strong physical security infrastructure. |
| August 30, 2005 | Outsourcing some portion of IT services is a large and growing trend for mid-sized enterprises. However, these enterprises will not gain full advantage from outsourcing if they continue to take a narrow and ad hoc approach to the practice. |
| August 16, 2005 | The need for IT to continually cut costs isn’t a passing fad – it’s a management imperative that is here to stay. Use these strategies to align IT objectives with business goals, improve efficiencies, and control IT costs over the long term. |
| August 2, 2005 | Conducting survey research via the Web makes the data gathering process faster, more efficient, and more cost effective than ever. Play a key role in the selection, implementation, and ongoing management of survey software used by the enterprise. |
| July 19, 2005 | Storage is a leading investment area for managers of small and medium-sized enterprises. Use this report to develop a comprehensive enterprise storage strategy that addresses the problems of scalability, reliability, performance, and manageability. |
| June 21, 2005 | Identity theft is one of the fastest growing types of fraud crime. All identity thefts occur because the victim has lost control of his or her personal data. Develop a strategy to protect your organization, its employees, and its customers from identity theft victimization. |
| June 7, 2005 | The importance of e-mail as a channel of business communication has grown well beyond what most organizations had planned. E-mail has emerged as critical enterprise content. This report reviews “early stage” best practices and tools involved in managing e-mail messages as the corporate records they are. |
| May 24, 2005 | Even though it’s well known that use cases form a key part of the software development process, few have a solid understanding of how to create useful and effective use cases. Use this guide to better understand the role of text-based use cases, and to how to build and apply them to best effect. |
| May 10, 2005 | Vendor negotiation is becoming a principal responsibility of IT executives and managers. Discover how to successfully identify and take full advantage of the IT negotiation opportunities that are presented to IT executives on a daily basis. |
| April 26, 2005 | Applying TCO to lifecycle management of desktop PCs reveals hidden costs and helps IT leaders make better PC purchasing choices. Use this report to understand the detailed steps involved in calculating PC TCO. |
| April 12, 2005 | Sarbanes-Oxley has had a dramatic and continuing effect upon organizations, particularly in the area of data storage. Use this guide to help strengthen procedures and ensure that data storage is sufficiently robust to meet external auditing standards. |
| March 29, 2005 | If your business is connected to the Internet, then you are at great risk from spyware installation. Use this report to understand what spyware is and how to mitigate this threat before it overwhelms your systems. |
| March 15, 2005 | This comprehensive report, normally priced at $990, has been made available free of charge to our ITA members. It is based on survey feedback from more than 1,400 IT decision makers worldwide – making it the largest of its kind in the IT research industry. The 2005 IT Priorities Report will help you compare your department to your IT peers, obtain stats to build business cases, and provide a complete outlook on IT priorities for 2005. |
| March 1, 2005 | Are you “feeling the heat” from business executives about poor IT service? Are complaints about your IT department increasing? To boost user satisfaction and your overall value to the organization, read our guide to help you develop a customer-service culture in IT. |
| February 15, 2005 | The evolution of technology toward ever more distributed forms promises to render phone-based help desks obsolete. Read this latest report to help guide you through the change. |
| February 1, 2005 | Most managers have heard of the term “Six Sigma,” but few may know exactly what it is or what it could mean to their enterprise. This report will help you understand Six Sigma theory, Six Sigma tools that are available, and the ways in which Six Sigma can be applied to IT. |
| January 18, 2005 | Like any technology, CRM solutions have their strengths and potential weaknesses. Use this primer to understand the components of CRM and develop a strategy for selecting an optimal CRM solution. |
| January 4, 2005 | In today’s business climate, the fundamental leadership qualities that apply to any executive position also apply to the leadership of the IT function. Develop your understanding of the art of IT leadership from an executive perspective and
succeed in meeting your CEO’s expectations. |
| December 7, 2004 | Security is one of an organization’s most sensitive functions, but is it too sensitive to outsource? While security outsourcing carries risk, the benefits could very well outweigh them all. This report will give you a clear framework for making the security outsourcing decision. |
| November 23, 2004 | Portals, in practical and conceptual terms, have represented a challenge for leaders in the business world in almost every industry because the technology and terminology are both barriers. But this does not have to be. Let us separate the signal from the noise of portals. |
| November 9, 2004 | We have come a long way from the old stand-alone applications to the distributed programming models of today. Microsoft’s tools and architectures have evolved along with these changes, culminating in the .NET Platform. Get to know .NET’s framework, servers, tools, and pre-packaged services to help you build distributed, service-oriented, enterprise applications. |
| October 26, 2004 | Wireless networking is enjoying explosive growth as the major impediments to adoption are being resolved with the advent of new standards. With different wireless technologies filling different business niches, careful selection of wireless solutions with a view to realistic costing is critical to implementation success. |
| October 12, 2004 | Protecting your network from malicious activity is not a trivial task, and today’s firewalls only go so far. Read this report to become better informed about the methods for performing in-depth inspection of network traffic, and how it can protect you from hackers. |
| September 28, 2004 | Document imaging technology has matured to the point where it is relatively painless to implement. Explore how document-imaging systems work and how they can be scaled to meet the needs of your particular environment. |
| August 16, 2004 | Broadband services and applications are now starting to appear in enterprises as bandwidth availability rises and costs drop. Learn the technologies, applications, and business arguments required to introduce broadband into your organization |
| August 2, 2004 | You are a successful technician who has just been promoted to manager. Now what? The skills required from a star employee versus a department manager are quite different. Use this guide to help you overcome the common pitfalls more quickly and make the transition into management that much easier. |
| July 5, 2004 | One of the most vexing problems of computer security has been how to prove that users are who they say they are. Biometrics – the science of analysis and measurement of biological human traits and characteristics – can be used to provide strong authentication and identification services. Understand what biometrics is, how it is commonly used, and key implementation considerations. |
| June 21, 2004 | Whether you are implementing an ERP system or just trying to improve your operating efficiency, you need to take a business perspective that looks at your major processes. Implement Workflow Management to help you redesign process workflows and take advantage of powerful new technologies. |
| June 7, 2004 | For organizations that consider their information to be a critical asset, a data warehouse can be a crucial business solution. Develop a strong foundation in data warehouse design principles, strategies, and tools to increase your chances of data warehouse success. |
| May 25, 2004 | Telecommunications services can constitute a sizeable portion of a company’s costs, and careful management of the contract is essential. Learn how to negotiate a telecommunications contract that ensures both costs and services are set at optimal levels. |
| May 10, 2004 | Adopting a process orientation can help you improve quality of service, costs, and timeliness in IT service delivery. Develop your understanding of leading process architectures and how you can use them to improve IT alignment with business goals and enhance IT value. |
| March 29, 2004 | Establishing service level specifications and metrics is an essential step in any outsourcing process. Use this report to help you define appropriate service level agreements (SLAs) and manage them more effectively. |
| March 15, 2004 | The sharp increase in the amount of data generated and collected has made decision-making processes in many organizations more complex. Get best practices advice for leveraging your data assets and gaining competitive advantage via Business Intelligence. |
| March 1, 2004 | Now more than ever, it's essential to protect every computer in your organization against malware. This research report will help you understand the different types of malware, their points of attack, and best practices to ensure a safe computing environment. |
| February 16, 2004 | The need for business users to telework has driven the evolution of remote access technologies. Read this report to gain a comprehensive overview of the remote access landscape and advice for selecting the ideal solution for your organization. |
| February 2, 2004 | The subject of encryption is bound to come up in any discussion about information protection. Read this report so you and your organization can make a well-informed decision about encryption implementation. |
| January 19, 2004 | Free and open source software (FOSS) is rapidly gaining credibility with corporate decision makers. Use this field guide to find out more about the variety of FOSS options available and how you can put them to work in your day-to-day IT environment. |
| December 8, 2003 | Whether you're just beginning a software selection project, or have already narrowed down your list of prospective vendors, this guide will help you put together a business case for purchasing software that senior management will understand and appreciate. |
| November 24, 2003 | Being the only IT person in an organization presents unique challenges. Discover and adopt best practices for running a department of one. |
| November 10, 2003 | Much of the work done by many IT departments is project based. How mature is your project management approach? Use this report to understand, assess, and improve your organization's project management maturity. |
| October 27, 2003 | Implementing a wireless LAN (WLAN) can positively impact flexibility and productivity, but these benefits shouldn't come at the expense of security and performance. Mitigate the risks and increase your chances of turning the promise of WLANs into a reality. |
| October 13, 2003 | The existence of clear and complete business requirements will spell the difference between application development success or failure. Use this research report to help you understand and master the essentials of effective requirements capture and management. |
| September 15, 2003 | The release of Exchange Server 2003 is forcing many companies to take a good look at their enterprise e-mail and messaging options. Use this research report to help you review your options and plan your Exchange 2003 migration strategy. |
| September 1, 2003 | Policy development is an integral part of your job. Learn how to create, communicate, and enforce policies more effectively with this step-by-step IT policy development guide. |
| August 4, 2003 | A corporate intranet can be a powerful business tool, and provide a boost to company spirit, but only if properly planned. Find out the keys to a successful intranet deployment in your organization. |
| July 21, 2003 | A wireless approach to wide area network (WAN) implementation can save thousands of dollars over leased lines. Find out about wireless WAN technology and how to decide if it's right for you. |
| June 9, 2003 | Improving information security is at the forefront of every IT decision maker's mind. But tackling this task without a sound framework can be overwhelming. It doesn't have to be with ISO 17799. |
| May 26, 2003 | If you haven't already invested in an intrusion detection system (IDS), then put it at the top of your agenda. Use Info-Tech's research report to help you unravel this increasingly complex product family. |
| May 12, 2003 | The practice of document management (DM) creeps through the backdoor of most organizations. However, this approach can quickly lead to a DM crisis. Use this report to help you control DM implementation from the start. |
| April 14, 2003 | The enterprise LAN is the most important facet of any IT infrastructure. If your network is suffering from performance degradation, use this report to help identify and resolve the problem. |
| February 17, 2003 | If you haven't already upgraded to Office XP, it's probably in your future. Discover in this research report how to minimize the headaches and maximimize the benefits of making the move to Office XP. |
| February 3, 2003 | While Windows XP has been in the market for a while, many IT managers are just now deciding whether to make the upgrade. Use this guide to help you make your Windows XP implementation a success. |
| January 20, 2003 | You have a disaster plan, but will it hold up in a real crisis? Use this research report to help you put your plan through its paces and plug the holes before disaster strikes. |
| September 3, 2002 | Since September 11th, disaster recovery planning has ceased to be a luxury for all organizations. Use this research report from Info-Tech to help you build an ironclad disaster recovery plan. |
| June 10, 2002 | In today's security-conscious environment, PKI is rapidly becoming an essential business technology. This new report from Info-Tech covers everything you need to know to establish PKI in your organization. |
| February 19, 2002 | Estimating the time and money involved in a proposed software development project isn't easy. Use this project estimation methodology to help you arrive at realistic numbers. |
| February 5, 2002 | Conducting a security audit of your IT policies, procedures, and infrastructure is a critical first step in securing your enterprise. Make Fort Knox jealous -- use this A to Z guide to make your IT practice ironclad. |
