Our Clients' Thoughts..."As a customer since 2004, I have used the service in many ways to assist with the administration and operation of my department. The job descriptions and policy templates in the Info-Tech Advisor have proven to be invaluable and are used frequently in managing the organizational structure. Recently, we have added the "ITA Premium" to our portfolio which has provided us access to the Impact Research feature giving us more in-depth analysis of key strategic areas. In addition, the weekly email alerts from Info-Tech have guided and streamlined my research processes." Thomas Guenther, Director of Information Technology, Dauphin County (Pennsylvania) “I utilize the policy and template areas of the Info-Tech Advisor site on a regular basis to help me put together quick policy statements and procedures pertaining to everything from security issues to meeting agendas. The site is well organized and makes researching particular topics quick and easy. I'm often asked by my colleagues to put together something quickly to address an issue or current topic of interest, and without Info-Tech Advisor I would spend a lot of time surfing the net to do the research on my own where now I get what I'm looking for in one place. I think of Info-Tech Advisor as one-stop-shopping for a variety of IT information which enables me to do my job in a more effective and efficient manner. Thanks again for this indespensible and very worthwhile service." Andy Brown, Manager, Rainbow IS, NY Metro Operations "As the CIO of a major retailer, I find the Info-Tech Advisor service an invaluable resource. I am just writing a quick note to say thank you." Andy Laudato, Pier 1 Imports "With a small MIS staff like ours, having a summarized source for relevant IS/IT information, without needing to sift through mounds of magazines, periodicals and web sites, frees up large chunks of time (and money) otherwise spent on research. We often use the "Resources" section (and it's links) as a guide to training our MIS people. Thanks again for your assistance.” Anthony Ciofalo, Computer Systems Manager, Great Bay Distributors, Inc. “…I can easily justify the subscription cost as being a valuable research tool that will allow me to ensure our technology expenditures and planning provide true benefit to the organization and our end-users…” Bill Gillis, Head of Technology, Canadian Union of Public Employees "I've been using the InfoTech advisor for over a year now. I always make a point of taking the time to review the InfoTech advisor as it almost always has an article relevant to something we are either working on or need to pursue. The "at-a-glance" presentation allows me to scan the articles and quickly access the information I need.
Like a lot of people that support IT at cooperatives, we need to provide and support new solutions, but our human resources are limited. It takes time to evaluate and implement new technology. And supporting our existing systems is always a priority over researching, developing and implementing new technology. I've been able to use the InfoTech advisor to speed the process of researching and evaluating new technology." Bruce McHollan, P.E. Director of Information & Communication Technology, Clay Electric Cooperative, Inc. “Your Info-Tech Advisor is very concise and highly accurate...two characteristics I appreciate when trying to keep informed of our ever-changing MIS world. Thanks for the fine work." Bruno J. Martillotti, Director of MIS, Matrix Development Group "I have subscribed to both the Info-Tech Advisor and the McLean Report for a number of years now and have been extremely pleased with the relevance of the articles. While some publications focus on large organizations, the Info-Tech publications are very practical for small to medium-sized organizations. I have also used the Info-Tech research services on a number of key technology issues and have benefited from the summarized reports. We appreciate the assistance that Info-Tech has provided!" Eldon Amoroso, Senior Director - Information and Technology Branch, London Police Service “…I find your Web publication uncanny in its timing. Almost each time we initiate a new project, you cover the do's and don'ts or some other form of analysis, quite amazing”. Hilton Reading, Director, Networks and Infrastructure, Pitney Bowes Canada “Just want to let you know that I value your Templates & Policies center. It is the first place I look for policies, forms and job descriptions that I can apply in our I/T Department. I read the Info-Tech Advisor diligently.” Ken Mills, (M.S.) Vice President American Institute for CPCU Insurance Institute of America "As Director of MIS at COM DEV, I have made extensive use of the Info-Tech Advisor. I find the publication topical and complete in terms of the IT industry. Info-Tech is a key tool we use to keep our department managed on a proactive basis." Ron Service, Director of MIS, COM DEV "I must tell you that Info-Tech has been a timely and valuable resource for me since I signed up a few months ago. At times, I feel you're reading my mind because the articles each month seem to address particular issues that we were researching.” Susan MacPeek, Director of Information Systems, Thomas Publishing Company “The Info-Tech Advisor ranks as one of our best investments. We save a lot of time by having skilled and knowledgeable people summarize research from various sources and publish the 'need to know' information for our use. The writing is clear and concise and it's easy to find information when you need it. We use the templates regularly and we appreciate the quality of the policy documents. This service is a great value.” Terry Davis, Vice President - Information Technology, Home Hardware Stores Limited “…We have found the Info-Tech portal very useful in day to day operations -- congrats on a great service!” Tony Carrucan, CEO, mediasphere "In today's working habits, there is always not enough time for information gathering. On the other hand the MIS topics are changing in a pace that you cannot afford to loose contact with the newest developments and services. So I was very lucky finding the Info-Tech Advisor as a short but precise tool for gaining a broad overview of all MIS related topics. Especially the mix of practical and strategic news made this tool very valuable." Volker Haselhorst, MIS Director, CLAAS "I'm writing to tell you how pleased I am with our subscription to the Info-Tech Advisor. Each edition provides me with valuable information and tips. I am even more pleased with our account manager, Brad Durston. Brad's enthusiasm and willingness to educate and support our IT organization is unmatched.
From my first encounter with Brad, it was obvious that he has mastered the art of customer service. These days it seems like customer service is as antiquated as the Commodore 64. Brad definitely has superior people skills and it is always a pleasure to speak with him. I vote for cloning him.
Thanks for taking the time to read this. And thank you for hiring the best." Victoria Hofmann, Web Technologist and Training Analyst, Just Born, Inc "I must say that you have astounded me! I sent out a request for information to InfoTech without much hope of an answer after spending better than two hours on the Internet researching the issue at hand. I was consistently blocked out by Gartner and Forrester Research who undoubtedly had the information I was looking for. Then I decided to come to your site and tried in vain to locate the information I was seeking so I thought I might as well give this a try. Your results were right on target and in twenty minutes I have found exactly what I need to get this task at hand completed. Thank you so much for your assistance." David W. Stupar, Manager of Information Services, Ocean County Utility Authority "As the sole network admin of a medium sized company - complete with shrinking budget and limited time - I am constantly challenged to contribute meaningful, concise, and up-to-date solutions. Time is money in our business; Info-Tech provides me with the tools and research to keep current with minimum effort. I look forward to the arrival of the Info-Tech Advisor in my inbox and talking with my customer representative. In a world where the voice on the other end is usually recorded, it is so refreshing to actually communicate with a real person." Wendy Vanexe, Network Administrator, Slide-Master Back to Top |