Enterprise-level applications impact the entire organization, so they need to be acquired, implemented, and supported with care. Use the tools and templates in this section to help you manage this effort.  Software Maintenance Self AssessmentSoftware maintenance is often associated with larger enterprises with large budgets and diverse systems development skills. SMEs, however, face the same software maintenance challenges and problems as their larger counterparts. Ignoring or investing too little in software maintenance can translate into a disaster. Download Info-Tech's "Software Maintenance Self Assessment" worksheet for a quick way in assessing the current state of software maintenance execution within the enterprise. | Templates or Policies | Related Research Note |
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Download Info-Tech's CRM RFP template to start creating your organization's customized RFP. | Issuing a Request for Proposal (RFP) is an excellent way to objectively compare software solutions. This research note, focused on Customer Relationship Management software, is the first in a series that will consider best practices in writing RFPs. | Take advantage of this comprehensive ERP RFP template from Info-Tech to help you develop a tailored RFP document. | Enterprise Resource Planning (ERP) systems are a large enough investment to require a formal Request for Proposal (RFP). Knowing what to include and highlight can be the difference between getting what you paid for and investing in a dud. | Download Info-Tech's "Software Maintenance Self Assessment" worksheet for a quick way to assess the current state of software maintenance execution within the enterprise. | Enterprises are completely reliant on software to enable their core business processing. No enterprise – big or small – can afford to ignore software maintenance. It is often the largest part of application Total Cost of Ownership (TCO). | | Back to Top |
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