Standard Operating Procedures (SOPs) are an integral part of effective process management. To sell the idea to management, understand what SOPs are and what they can do to help the enterprise achieve operational goals.
The What?
More to Come…
This is first in a series of Info-Tech Advisor research notes that will explore SOPs in detail. Some future notes will explore:
- How to create a SOP (with template).
- How to implement SOPs in the enterprise.
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SOPs are enterprise-specific documents that record the day-to-day activities performed in the work environment. SOPs achieve several benefits:
- Document steps to complete individual procedures.
- Define repeatable, auditable, and concrete business processes.
- Identify enterprise systems and how these systems work together.
- Combine to form a comprehensive management system.
