Infrastructure

Network Asset Planning & Control

Networks don't build themselves - they require careful planning to ensure that all components are running optimally and meet service objectives. Learn best practices in how to design, build, and document your network infrastructure.


Stay on top of emerging technologies and changes in the IT landscape. Learn which technologies are right for your organization, and develop the best strategy for implementation.

Forecast - Trends & Predictions

In the Realm of Virtualization, Management Is King
In the Realm of Virtualization, Management Is King

In the world of virtualized x86-based servers and applications, management tools become the primary differentiator between hypervisors. Virtualization is quickly moving to a set of competing, but effectively equivalent, products. The ability to manage these virtualized environments, especially in heterogeneous environments, will be the critical factor for data centers in 2009 and beyond.

Understand - Technology Insights

IPv6: Lack of Immediate Returns Slows Adoption
IPv6: Lack of Immediate Returns Slows Adoption

Internet Protocol version 6 (IPv6) is the next generation IP addressing standard. IPv6 will dramatically increase the number of global IP addresses and bring improvements to the areas of routing, mobility, and security.

Is a Wireless LAN Real Time Location System for You?
Is a Wireless LAN Real Time Location System for You?

Wireless LAN (WLAN) Real Time Location Systems (RTLS) were introduced as a security feature to assist in identifying and locating security threats such as rogue Access Points (APs). Today’s WLAN RTLS has evolved and can now be used as a comprehensive and advanced security tool, as well as a method to locate and track high-value assets.

Know When It's Time for a LAN Refresh
Know When It's Time for a LAN Refresh

Enterprise LAN infrastructure is virtually everywhere, and at some point every enterprise must refresh the LAN infrastructure to meet the demands of the business. There are several business and technology drivers that can mandate a LAN refresh. Enterprises must understand these drivers in order to identify when a LAN refresh is necessary.

LAN Refresh Assessment Tool
LAN Refresh Assessment Tool

At some point, every enterprise must refresh the LAN infrastructure to meet the demands of the business. There are several business and technology drivers that can incite a LAN refresh. Use this tool to help assess how soon the enterprise will need to consider a LAN refresh.

Reduce the Burden: Outsource Network Monitoring
Reduce the Burden: Outsource Network Monitoring

Real-time network monitoring and reporting is an increasingly critical assignment for already overburdened enterprise IT departments. For many, outsourcing the task is the answer. Understand the drivers and potential pitfalls for outsourcing network monitoring.

Virtual Network Operators Simplify the Global Enterprise WAN
Virtual Network Operators Simplify the Global Enterprise WAN

Virtual Network Operators (VNOs) provide enterprises with a cost effective option for consolidating and managing WAN services for globally distributed sites. Investigate the benefits of using a VNO for multi-site connectivity.

Managed LAN Services Are Growing Up

As enterprise LANs are called upon to carry more voice and mission-critical applications, the architecture becomes much more difficult to manage and...

Microsoft's System Center Shakes Up the System Management Market

Proprietary system management tools are very large, very expensive, and almost always require implementation consultants. Microsoft's System Center,...

Monitor Web Performance for Happy Customers

Most medium and large-sized enterprises provide Web sites as a key element of their sales and customer service. Customers expect high availability...

Can Your WAN Cope With Voice, Video and More

The steep performance requirements associated with applications that leverage real-time voice and video are having a significant impact on the...

Improve Small Branch Office Performance: WAN Optimization Software

Many enterprises have reaped the benefits of WAN optimization in the past few years. Significant improvements in WAN performance between branches,...

The Changing Face of WAN Optimization

WAN optimization solutions have traditionally come in the form of dedicated appliances deployed in data centers and branch offices. As the technology...

Strategize - Strategy & Planning

A Fresh Look at Global Network Strategy
A Fresh Look at Global Network Strategy

Increasing costs for global connectivity are certainly not overlooked by IT executives. However, the ability to obtain the requisite service levels at all locations can be more difficult than anticipated and may be worth a premium price. Companies should keep this point in mind as they strategize on how to consolidate services and negotiate with global service providers.

Call On Appliance-Based Strategies to Protect and Serve Your Network
Call On Appliance-Based Strategies to Protect and Serve Your Network

Considering the importance of DHCP, DNS, and other core network services to the operation of critical applications, enterprises simply cannot afford to continue relying on outdated practices. Migrating these services away from the existing infrastructure and its inherent limitations and towards purpose-built appliances may be the most suitable option.

DRP Q&A: Ensure Network Providers Protect and Restore
DRP Q&A: Ensure Network Providers Protect and Restore

Unexpected network interruptions are inevitable and proper planning for network disaster situations is critical. Network failures caused by power outages, device failures, and natural disasters can impact an enterprise for days unless viable network recovery plans are available and service providers meet their contractual obligations.

Extra, Extra! Satellite Communication for the Enterprise
Extra, Extra! Satellite Communication for the Enterprise

At the mere mention of satellite communication, the inherent propagation delay issue rears its ugly head. However, vendors continue to tackle this problem using various software and hardware techniques. Consequently, enterprises with disaster back-up, remote connectivity, or international coverage requirements should take a fresh look at satellite technology.

Getting Ready for a LAN Refresh: Seek Business Value, Not ROI
Getting Ready for a LAN Refresh: Seek Business Value, Not ROI

Planning for a LAN refresh requires careful consideration of financial, technical, and business implications. While a comprehensive financial breakdown and business case is often not necessary to justify a LAN refresh, proper business analysis and technical preparation should always be a prerequisite. In this case, planning is essential to ensure maximum value is derived from the updated LAN...

How to Engage C-Level Execs in Network Tech Selection
How to Engage C-Level Execs in Network Tech Selection

Most mid-sized enterprises select or trial at least one new network technology annually. However, unless short and long-term technology benefits are compatible with tangible enterprise requirements, selection problems can occur. To prevent this trouble, C-levels must become active in the selection process for critical technology and verify that it supports internal and external business...

Is Network Management an Enterprise Core Competency?
Is Network Management an Enterprise Core Competency?

Developing a network management competency center for those enterprises that are not required to support high-value, business critical applications makes little sense. However, for those enterprise networks that must continuously deliver high performance service levels to their business users, it may be another story altogether.

Keeping the Network Alive Is Essential for Business Continuity
Keeping the Network Alive Is Essential for Business Continuity

The continuing operation of an enterprise depends on its ongoing ability to connect employees, suppliers, and customers to one another without disruption, and to provide them with access to key data and applications. A successful business continuity plan or disaster recovery plan must have network continuity and recovery as key elements.

Leverage Big Company Tactics when Negotiating with Telecom Vendors
Leverage Big Company Tactics when Negotiating with Telecom Vendors

While large companies enjoy a distinct advantage when it comes to telecom vendor negotiations, there are a number of important tactics that all companies can employ. One of the initial tactics to consider, whenever possible, is to negotiate vendor pricing based upon a positive growth projection, whether that is an assumption or a reality.

Network Management Systems: The Good, the Bad, and the Ugly
Network Management Systems: The Good, the Bad, and the Ugly

Based on a recent survey, mid-sized enterprises spend, and in numerous cases waste, hundreds of thousands of dollars on Network Management System (NMS) fault and performance management. Although squandering valuable IT dollars on a lackluster NMS is inappropriate, the resulting user dissatisfaction levels represent a far greater threat to the enterprise.

Renegotiating Telecom Contracts: Timing Is Everything
Renegotiating Telecom Contracts: Timing Is Everything

Although many enterprises may know what to do, they wait too long to renegotiate their telecom services contracts. In renewal situations, “time is of the essence” and negotiations should commence at least 90 days prior to a contract’s expiration. Enterprises that procrastinate until the last few weeks lose substantial bargaining power.

Service Providers Constrain Potential Network Performance
Service Providers Constrain Potential Network Performance

When enterprises extend the scale or usage of data networks, they need to review not only the quantity of data to be transferred but also the quality of service (QoS) required. As they plan the delivery of business applications, IT departments must understand which network performance targets are important, what levels of service are available from suppliers and what approaches can reduce service...

Showcase IT's Value with an Effective BAP Executive Summary
Showcase IT's Value with an Effective BAP Executive Summary

IT organizations are continually challenged by users and senior management to prove they can, and do, deliver a strong value proposition. However, without a clear definition of the services that IT provides, this is a difficult task. Consequently, IT should utilize the Business Application Profile (BAP) executive summary to effectively communicate its key services and value to senior executives.

Tailor a Support Strategy for the Mobile User
Tailor a Support Strategy for the Mobile User

Support represents a hidden cost to IT and is the low-hanging fruit of cost saving initiatives. Unfortunately, many enterprises are squandering resources on support processes that do not take the unique needs of mobile end-users into account. Tier 1 support for deskbound end-users is very different than that for mobile workers. An enterprise that isn’t taking a mobile-specific approach to...

Uncover the Value of Acquired Network Infrastructure: A Case Study
Uncover the Value of Acquired Network Infrastructure: A Case Study

Mergers and acquisitions are now a part of corporate life. Although due diligence is performed by the acquiring company, it may not include the network infrastructure. In some cases, network infrastructures are undervalued and sometimes they are simply overlooked. This case study reviews the methodology utilized by Company Z to identify the value and disposition of a network infrastructure it...

Understand WAN Demands Before You Consolidate and Centralize
Understand WAN Demands Before You Consolidate and Centralize

With an eye on reducing costs and rationalizing resources, many enterprises are consolidating servers in central data centers. In some cases, centralization makes sense, but the additional demand on the WAN is often overlooked. Remember the network implications when considering server consolidation and centralization.

VARs and Integrators Are Important to LAN Refresh Success
VARs and Integrators Are Important to LAN Refresh Success

In the vast majority of situations, enterprises rely on Value Added Resellers (VARs) to purchase LAN equipment. Similarly, many organizations use VARs/integrators to assist in the design and implementation of the corporate LAN. Selecting the appropriate VAR/integrator is often a key to the success of a LAN refresh implementation, so choose wisely.

Why Network Infrastructures Must Deliver Enterprise Value
Why Network Infrastructures Must Deliver Enterprise Value

Most network infrastructures do not generate a profit, cannot recover service costs from internal users, and are classified as cost centers. Unfortunately, corporate policy dictates that costs are to be cut and profit’s maximized. Network executives should implement new processes that enhance and demonstrate the network infrastructure’s true value to management and business unit managers or...

Network Management Core Competency: One Airline's Story
Network Management Core Competency: One Airline's Story

Some business applications require stringent service levels on a 24x7 basis. Regrettably, the network management infrastructure required to support them exceeds the capabilities of many network service providers. Consequently, a growing number of companies are forced to develop an internal network management core competency.

Never Again: Develop a Post Network-Failure Action Plan
Never Again: Develop a Post Network-Failure Action Plan

Once a major network failure ends, enterprises must still complete several important tasks. This includes identifying the failure’s root-cause and taking steps to prevent a reoccurrence. In addition, impacted lines-of-business (LOB) must be briefed. A post network-failure plan should be prepared in advance to effectively address these items.

Making Cross-Functional Teams Work: A Case Study
Making Cross-Functional Teams Work: A Case Study

Enterprises continue to face the challenge of rapidly deploying high-performance applications across network infrastructures. Cross-functional teams can improve the performance of business applications and a network’s service level capabilities. This case study reviews how Company Z made a cross-functional team a success.

Is It Time to Update WAN Backup Plans?
Is It Time to Update WAN Backup Plans?

Some enterprises have a network backup plan, but it may be incompatible with current or changing business requirements. Before focusing on technology selections and service provider backup designs, enterprises should verify that key business assets are protected and policies are established to ensure appropriate actions are taken if a failure occurs.

Trade Shows Build Network Infrastructure Team Knowledge
Trade Shows Build Network Infrastructure Team Knowledge

Keeping the network team's skill levels up to date on changing technology and the vendor environment is an ongoing enterprise challenge. Although IT organizations utilize various combinations of vendor and third-party training courses to accomplish this task, the intrinsic value and importance of industry trade shows should not be overlooked.

A Buyer’s Guide to Network Design Tools

A good network design tool keeps tabs on where network components are for asset management purposes, helps predict future network configuration and...

Don't Let a Deficient DNS Dent the Bottom Line

Despite its fundamental importance to any Web-based business, many enterprises still minimize the role of DNS in the delivery of core services and...

LAN Topology Planning: Start Here

The vast majority of businesses currently have a LAN infrastructure in place. Many have plans to redesign and document the network in the future, but...

Network Asset Management: Start with an Information-Gathering Process

Network assets are typically distributed over a wide area. Since managers cannot always physically scour the network to identify a faulty component,...

Slash Branch Office WAN Costs: Dump the T1s

Many multi-site enterprises use dedicated T1 lines to connect branch offices. Not so long ago, T1s were the only option for many locations, but...

Ten Tips for Successful Moves, Adds, and Changes (MACs)

Moves, Adds, and Changes (MACs) can be a big hassle if managed poorly. Control the process to reduce IT support costs and increase end-user...

Three Critical LAN Upgrade Prerequisites

There comes a time in every company’s life when it is necessary to upgrade or redesign the corporate LAN. A variety of circumstances can drive the...

SSL VPNs Reduce Small Branch Office Costs

Enterprises with small branch offices and teleworkers often make significant investments in infrastructure and application licenses for the remote...

Successfully make the key technology acquisition decisions for your organization. Choose the right products and negotiate the best deal.

Evaluate - Product Evaluation

Nagios: A Data Center-Ready Network Management System

Nagios provides heterogeneous monitoring for network services, host and application resources, and environmental factors in a freely available...

Select - Selection Advice

Nortel vs. Cisco: LAN and WAN Infrastructure Cost Comparison
Nortel vs. Cisco: LAN and WAN Infrastructure Cost Comparison

Info-Tech recently conducted a five-year cost comparison of Nortel Networks and Cisco Systems LAN and WAN equipment. The results are telling, and the premium that enterprises pay for Cisco products can be over 100%. Enterprises that default to Cisco when buying network equipment should expand their shopping choices – the savings can be substantial.

Vendor Landscape: LAN Network Management Systems
Vendor Landscape: LAN Network Management Systems

As the enterprise LAN is increasingly considered mission critical IT infrastructure, it is essential to proactively monitor the network for faults and to address performance issues before they arise. A good Network Management System (NMS) is becoming an integral and essential component of the enterprise LAN, and virtually every organization should have one. Consider the available options and...

Optimize your IT department for maximum efficiency and productivity.

Implement - Implement & Integrate

IP Telephony Capacity Planning Sidesteps Surplus Spend
IP Telephony Capacity Planning Sidesteps Surplus Spend

When preparing for an IP Telephony (IPT) implementation, enterprises must be thorough in evaluating their VoIP traffic requirements against the current traffic characteristics and capacity of their existing data networks. A clear understanding of the nature of VoIP traffic and the impact of adding it to the current data infrastructure will help enterprises to identify the most appropriate network...

Make the Merge of Voice and Data Traffic a Collision-Free Ride
Make the Merge of Voice and Data Traffic a Collision-Free Ride

While IP telephony (IPT) offers a range of operational and strategic advantages, converging voice with the existing data network requires due care to ensure voice quality. To achieve optimal voice performance, enterprises must be diligent in assessing the readiness of their existing networks for IPT and making the necessary improvements prior to implementation.

Design and Planning Keys to LAN Implementation Success
Design and Planning Keys to LAN Implementation Success

Upgrading or replacing LAN infrastructure is something that enterprises typically go through every four to six years. Deploying the physical equipment is not necessarily a challenging task, but implementing the new infrastructure must be done carefully and thoughtfully in order to avoid service interruptions. LAN design and implementation planning are the keys to a successful LAN implementation.

Don't Overspend: Make Wise Infrastructure Investments

Enterprises often overspend on their computer services by selecting infrastructure components whose performance and reliability are higher than...

Operate - Operate & Optimize

Analyze Traffic Flow to Boost Network Value
Analyze Traffic Flow to Boost Network Value

The increasing importance of the enterprise network to business operations makes understanding traffic characteristics critical. Enterprises should explore using traffic flow analysis to gain valuable insight into network utilization and performance.

Avoid IP Address Management Mayhem
Avoid IP Address Management Mayhem

New types of devices, stricter network performance and security requirements, and the pressures of regulatory compliance are driving the need for a more proactive approach to IP address allocation and administration. IT departments must take action now to improve existing IP address management practices and explore available vendor solutions.

Avoid Network Backwash: Know When to Add Capacity
Avoid Network Backwash: Know When to Add Capacity

As part of network capacity planning, enterprises must understand usage patterns and be able to identify when additional capacity is required to support the business. Identifying that magic moment when adding bandwidth is necessary – but not critical – while balancing against wasted costs of LAN and WAN equipment and facilities is tricky. Keep the network running smoothly and cost effectively –...

Cross-Functional Teams Improve Network and App Performance
Cross-Functional Teams Improve Network and App Performance

Network infrastructures must consistently deliver reliable, quality services to enterprise users. To achieve this, application developers must work closely with the network team to verify that the network quality of service (QoS) and an application’s required performance metrics are in sync. Cross-functional teams should be formed and assigned this task.

How to Design a Redundant WAN Architecture
How to Design a Redundant WAN Architecture

Many enterprises simply do not have an option when it comes to WAN redundancy. Inter-site and Internet connectivity are core business requirements, and losing the lines of communication can be very costly. Evaluate the risks, determine the requirements, and design a redundant WAN architecture to ensure the enterprise is not exposed to unnecessary risk.

Internal Network and Telephony Service Level Agreement
Internal Network and Telephony Service Level Agreement

Enterprise networks and telephony systems are fundamental services that are essential to enterprise productivity. As such, it is critical for IT departments to provide guaranteed service levels that address network and telephony availability and performance standards to the enterprise. Use this template as a basis for a Service Level Agreement between the network and telephony management group...

IP Address Management Decision Tool
IP Address Management Decision Tool

While the focus on IP address management (IPAM) has grown in recent years with the proliferation of IP devices and stricter network performance and security mandates, there is still a significant cost associated with specialized IPAM solutions. Enterprises must complete a comprehensive assessment of their actual IP address management, DNS, and DHCP limitations before pursuing these solutions.

Managed DNS: A Sensible Safety Net
Managed DNS: A Sensible Safety Net

An effective and reliable enterprise Domain Name System (DNS) is critical to online customer service, marketing initiatives, and Web-related revenue streams. Consider using a managed external DNS service as a way to help reinforce the enterprise’s online presence.

Set Net Performance Standards to Ease User Suffering
Set Net Performance Standards to Ease User Suffering

The process of establishing performance standards for enterprise networks is arduous, but essential to all enterprises. The network is the foundation for the delivery of enterprise IT services, and when it does not operate optimally enterprise productivity suffers. Take the time to benchmark network performance, establish performance standards, and communicate them to the organization.

Three Reasons for Poorly Performing Network Management Systems
Three Reasons for Poorly Performing Network Management Systems

Maintaining the performance mandated by business applications requires the appropriate network management tools, their proper configuration, and staff technical skills. Many enterprises fail to monitor these basic areas, and as a result, their network management capabilities do not meet expectations and additional products are purchased to solve the problem.

Tiered Data Center Organization Enhances Security and Performance
Tiered Data Center Organization Enhances Security and Performance

Businesses continue to benefit by offering shared access data centers to partners, suppliers, and clients. The issue in this method of organization is ensuring that each category of user has access only to appropriate and authorized data. Create a tiered data center structure to provide physical and logical layering and to offer efficiencies and security that more distributed structures do not...

Virtual LAN Segmentation Cuts Congestion
Virtual LAN Segmentation Cuts Congestion

As enterprise LAN environments grow, the effectiveness of conventional “flat” switched network topologies deteriorates. Virtual LANs (VLANs) allow enterprises to logically segment the LAN using their existing switches without physical changes or capital costs, bringing immediate performance improvements and simplified network administration.

WAN Redundancy Assessment Tool
WAN Redundancy Assessment Tool

WAN redundancy has become critical to many enterprises. Part of the challenge is evaluating how much should be spent, and how complex the solution needs to be to provide the required network availability. Use this tool to assess the enterprise requirements for WAN redundancy.

Five LAN Performance Optimization Techniques
Five LAN Performance Optimization Techniques

When a LAN is upgraded or refreshed, there may be new features and functionality that create opportunities to optimize network performance. Often the inclination is just to leave the LAN alone post-implementation if performance is adequate, but many enterprises would be well served by applying optimization techniques that help squeeze more value from the network.

Take Steps to Demonstrate the Tangible Value of Network Services
Take Steps to Demonstrate the Tangible Value of Network Services

In some enterprises, the infrastructure that the network group provides is considered a basic utility by business unit executives. In many cases, this myopic view may not reflect the actual value of the network services that IT provides. When quality network services are taken for granted, IT and the business units they support are disadvantaged.

Check Your DNS Security

Protecting DNS servers is a critical task for ensuring the enterprise's Web and e-mail presence. However, many enterprises are left without a...

Keep Tabs on Bandwidth Usage for Cost Control

While monitoring bandwidth usage is an oft-overlooked task within small enterprises, this practice can provide information that is vital to improving...

Mitigate Miscommunication with an Internal SLA

Unclear business expectations of IT and the services IT delivers often lead to misunderstandings and hard feelings. Internal Service Level Agreements...

Network Documentation Made Easy

Creating an accurate network map and keeping it current is such a tedious and time consuming exercise that many enterprises never get around to doing...

Regular Maintenance Prevents Hardware Decay

Preventative maintenance can help minimize unscheduled outages of infrastructure equipment, such as Heating Ventilation Air Conditioning (HVAC)...

Three Ways to Optimize LAN Performance

Most organizations have LANs that are reliable and provide adequate performance from the users’ perspective. While the rule “if it’s not broken,...

Manage - Management & Staffing

New ISACA Framework Balances IT Investment Portfolios

Val IT is ISACA's latest governance framework that addresses a variety of issues related to achieving a "balanced portfolio of IT-enabled business...