Data Center

Server Room/Data Center Management

Detailed, long-term planning is at the center of running an effective server room or data center. Learn the finer points of planning, coordinating, and tracking data center assets, capacity, and services.


Stay on top of emerging technologies and changes in the IT landscape. Learn which technologies are right for your organization, and develop the best strategy for implementation.

Forecast - Trends & Predictions

11 Green Initiatives Your Peers Are Cultivating
11 Green Initiatives Your Peers Are Cultivating

With pressure increasing on IT to “be green” it can be difficult to identify which strategies are mature and ripe for adoption. This Trends & Predictions research note cuts through the hype to clearly map what enterprises are really doing to green their IT operations.

IBM System z Refresh: Mainframe Tries to Go Mainstream
IBM System z Refresh: Mainframe Tries to Go Mainstream

With its recently updated System z, IBM continues to extend the mainframe capabilities to better support applications not normally associated with mainframes. The System z may be a consolidation option for mid-sized enterprises with Java, Linux, and transaction processing applications.

Info-Tech's Green Index: How Green Are You?
Info-Tech's Green Index: How Green Are You?

Info-Tech’s Green Index looks at how concerned IT leaders are about energy efficiency and environmental responsibility, as well as the current level of “green” in enterprise IT. The 2007 index highlights a large gap between what enterprises are thinking about green IT and what they are actually doing.

Is IBM Leaving the Server Hardware Business?
Is IBM Leaving the Server Hardware Business?

Recent revenue declines in some IBM server platforms and its licensing of rights to Lenovo to manufacture and resell certain x-Series servers has led to speculation that IBM is leaving the server hardware space. Info-Tech believes that off-loading the low-end market is a good move, allowing IBM to focus where it has traditionally done best – larger enterprises.

North America Underperforms in Green IT Attitudes & Actions
North America Underperforms in Green IT Attitudes & Actions

The Info-Tech Global Green IT Attitude & Action survey measures sentiment towards climate change, Green IT, and how IT is reacting. Everyone agrees that climate change is a major issue, but business and IT reactions to this issue are mixed, with North American companies demonstrating less action than their Asian and European counterparts.

Understand - Technology Insights

Add Operational Options with Application Front-Ends
Add Operational Options with Application Front-Ends

Most small and mid-sized enterprises (SMEs) can benefit from the combined features and functions of Application Front-Ends (AFEs). By integrating multiple devices into a single appliance with unified management, the installation, configuration, and ongoing maintenance for the data center infrastructure can be greatly reduced.

Apply a Governance Framework to Align IT Processes
Apply a Governance Framework to Align IT Processes

Aligning IT processes with business processes is key to improving efficiencies for IT and reducing costs for the business, but enterprises must first adopt and implement a governance framework. Compare and assess the various frameworks to find which one is best for the enterprise.

Clap On, Clap Off Service Processors
Clap On, Clap Off Service Processors

Enterprise-class servers now come equipped with a service processor that allows IT staff to access, monitor, and control the server regardless of the state of the primary CPU and OS. Understand and make best use of this critical data center component.

Consolidate Blade Server Management with a Single Point
Consolidate Blade Server Management with a Single Point

Blade server technology has changed the physical structure of servers in the data center. For most management functions, blade servers are handled like their rack-mount brethren. However, built-in management modules provide local control of server blades and I/O modules. With a single point of control for a group of processor blades, management operations can be simplified.

Microsoft Licensing Basics: What You Need to Know
Microsoft Licensing Basics: What You Need to Know

Microsoft’s licensing programs are complex and come with a variety of options, restrictions, and conditions. This note will help familiarize managers with licensing terminology, reduce complexity, outline the different options available, and highlight key differences crucial to making the right licensing decisions. Enterprises that take the time to learn licensing basics will be in a better...

Server Management Tools Automate Capabilities and Improve Efficiency
Server Management Tools Automate Capabilities and Improve Efficiency

As the number of servers grows within an enterprise, the time and effort needed to manage those servers grows even more rapidly. Server management tools provide automated capabilities to ease the pain of day-to-day provisioning, patching, and operational support. Understanding the functions offered by server management tools allows the IT staff to select the right tool for the job.

Understand Microsoft Server Licensing
Understand Microsoft Server Licensing

Becoming familiar with Microsoft server licensing is no simple task. Companies must take the time to navigate the complex array of Microsoft licensing policies, options, and client access requirements. Get a better understanding of Microsoft server licensing with this primer in order to optimize software spend and maintain license compliance.

Utility Infrastructure: The Tech That Drives the Agile Data Center
Utility Infrastructure: The Tech That Drives the Agile Data Center

Any enterprise that wishes to create an agile, highly optimized data center can do so using the hardware and tools currently available. The utility infrastructure will continue to evolve and improve as more data centers migrate away from the one-server, one-application environment.

Why Enterprises Must Adopt Data Center Automation
Why Enterprises Must Adopt Data Center Automation

Data center automation is a potent method for achieving the intelligent automation of IT tasks, such as configuration and asset management, policy management, and process automation. In order to capitalize on its benefits, approach data center automation as both a process and a technology.

Hunting Down Media Files

The creation and use of audio files and multimedia presentations is a fact of life. Make sure these media files do not create liability by verifying...

MS Desktop Optimization Pack Improves SA's Value Proposition

Deciding whether or not to use Microsoft's Desktop Optimization Pack (DOP) involves more than simply evaluating the toolset by itself. Enterprises...

Server Clusters: You Have the Code, So Use It!

Server clusters provide high availability and fail-over functions for enterprise applications. Basic clustering capabilities are included in most...

Understand the Benefits of Energy Efficiency Certificates

IBM is the first major vendor to offer equipment specifically eligible for Energy Efficiency Certificate (EEC) programs, but many IT managers are...

Use EPEAT to Decrease Equipment Costs and Help the Environment

The Electronic Product Environmental Assessment Tool (EPEAT) helps IT determine which equipment has a decreased total cost of ownership and...

Strategize - Strategy & Planning

10 Ways to Evolve Service Management
10 Ways to Evolve Service Management

Most IT decision makers are struggling to optimize IT performance measurement, delivery, management, and reporting. Broadly defined, these activities can be grouped together and defined as “IT service management.” Understand where the enterprise stands in terms of IT service maturity and forge a path forward towards better processes and procedures.

Craft a Green IT Action Plan
Craft a Green IT Action Plan

Learn to build a Green IT Action Plan by setting realistic goals and choosing projects that IT can perform autonomously. The resulting environmental benefits and cost savings help prove that more extensive projects are both feasible and necessary. Use this knowledge to promote cross-enterprise collaboration on leading green initiatives.

Do You Have the Building Blocks for a Utility Infrastructure?
Do You Have the Building Blocks for a Utility Infrastructure?

Utility infrastructure creates business value in three ways – it improves reliability, increases agility, and helps optimize IT assets. However, selling a utility infrastructure model to business leaders is not always a straightforward exercise. Create a business case for moving to utility computing and explore the value drivers behind this initiative.

Embarking on MS License Optimization? Read This First!
Embarking on MS License Optimization? Read This First!

Making solid licensing decisions will help minimize costs, simplify management, and achieve compliance. This research note is essential reading before moving ahead with any Microsoft licensing decisions. Discover the steps involved in optimizing license purchases and use a proven approach to tackle licensing projects with confidence.

How to Identify Control Objects for Compliance and Governance
How to Identify Control Objects for Compliance and Governance

If an internal control cannot be measured, it cannot be managed. Enterprises must adopt and use automated controls that tighten security around financial reporting, conform to best practices, and can be monitored for performance. This research note is intended to assist enterprises in turning control terminology into tactical, practical steps for compliance and improved business processes.

HP Blade Management: Insights for BladeSystem Bundle
HP Blade Management: Insights for BladeSystem Bundle

HP’s System Insight Manager provides comprehensive capabilities to monitor and control servers both locally and remotely. The Insight Control Environment for BladeSystem integrates the functions needed to manage the blade servers into a complete package. For shops using HP servers, the combined System Insight Manager and Insight Control packages provide a highly capable management toolset.

Servers: Consolidate, Migrate, and Save Money
Servers: Consolidate, Migrate, and Save Money

The consolidation of servers within the data center provides well defined savings for the enterprise. By creating and implementing a clearly defined migration strategy for existing servers, the effectiveness and efficiency of any consolidation strategy can be further enhanced.

Utility Infrastructure Demands Asset Planning and Control Revamp
Utility Infrastructure Demands Asset Planning and Control Revamp

Utility infrastructure – the abstraction of processors and storage from the underlying hardware to enable dynamic provisioning of these resources to applications – will improve capacity utilization and increase IT agility. Making this a reality within the enterprise will require new approaches to IT asset planning and control.

Are People Ready for Microsoft’s Enterprise CAL Suite?

Microsoft is touting its recently launched Enterprise Client Access License (CAL) Suite as “your path to people-ready infrastructure.” However,...

Effective SLAs Demand Clearly Defined Targets

Developing a Service Level Agreement (SLA) is only half the battle. Without performance measurements, SLAs are ineffective. Know what to measure, how...

Help Desk Solutions: Eat-In or Take-Out?

Outsourcing the help desk can be less expensive than employing dedicated IT support staff, especially for mid-sized to larger organizations. However,...

Investigate Energy Efficiency Incentives from Local Utilities

Rebates and incentives from utilities for enterprise energy efficiency projects are increasingly common, but tend to be underutilized by IT...

Server Configuration Policy: Hardened Efficiency Defined

Deploying standard server configurations is a proven method of reducing operating risk. Implementing a server configuration policy is the best way to...

Understand How EPEAT Rates Green IT Equipment

The Electronic Product Environmental Assessment Tool (EPEAT) provides ratings for equipment which minimizes environmental impact and provides a lower...

Successfully make the key technology acquisition decisions for your organization. Choose the right products and negotiate the best deal.

Select - Selection Advice

Microsoft Enterprise Agreements: A Good Fit for Your Enterprise?
Microsoft Enterprise Agreements: A Good Fit for Your Enterprise?

Microsoft licensing comes with a variety of options. For enterprises with 250 or more PCs, a critical decision is whether or not to sign an Enterprise Agreement. Before making this heavy commitment, be sure to understand the cost implications and consider the alternatives.

Select a Microsoft Licensing Program
Select a Microsoft Licensing Program

Cut through licensing complexity and quickly select the Microsoft Volume Licensing program that best meets the enterprise’s particular needs. Use this Excel-based tool to determine the enterprise’s licensing personality, compare different Volume Licensing programs, evaluate Software Assurance (SA) benefits, and evaluate pricing for certain products.

Which Microsoft Volume Licensing Program Is Right for You?
Which Microsoft Volume Licensing Program Is Right for You?

Microsoft Volume Licensing can be complex. This research note helps reduce complexity and provides enterprises with the knowledge necessary to tailor a program to suit their needs. Once enterprises have gained a broad overview of Microsoft’s Volume Licensing programs and are comfortable with the terminology, the next step is to assess the organization’s own specific licensing situation.

Get the Right Blend of Application Front-End Features and Functions

Application Front-Ends integrate a large number of different features and functions into a single data center appliance. IT staff must carefully...

The Value of Software Assurance after Vista

The value of Microsoft's Software Assurance (SA) has always been tied to the promise of new version upgrades for covered software. So, how should...

Optimize your IT department for maximum efficiency and productivity.

Implement - Implement & Integrate

Assessing Candidate Servers for Virtualization
Assessing Candidate Servers for Virtualization

This assessment tool provides a high-level view of the current infrastructure in the context of technical, business, and operational readiness. Use this tool to decide which servers are ideal candidates for virtualization as well as which servers should await further planning and development.

Business and Operational Assessment for Virtual Server Implementation
Business and Operational Assessment for Virtual Server Implementation

Business and operational assessments are as critical for virtual server implementation as is the technical assessment that identifies virtualization candidates. People and process issues are more likely to be an impediment to implementation than technical limitations. Identify and resolve these issues through assessments that establish baselines business and operational measures for...

Gap Analysis Template
Gap Analysis Template

Planning for the implementation of a systems management solution with data center automation capabilities requires close attention to integration issues. Conduct a gap analysis early in the project planning phase to prioritize efforts and return the maximum bottom line benefit.

How to Implement Data Center Automation without Disrupting the Business
How to Implement Data Center Automation without Disrupting the Business

Data center automation initiatives are complex. Plan the enterprise’s automation project carefully to minimize disruption to business units.

ITIL Is a Big Commitment, So Make Sure You Need It First
ITIL Is a Big Commitment, So Make Sure You Need It First

Enterprises are jumping on the IT Infrastructure Library (ITIL) bandwagon in an effort to increase efficiency, decrease costs, and align business and IT needs. However, ITIL is a costly and time-consuming proposition. Conduct a needs assessment before moving ahead with ITIL plans.

ITIL Readiness Assessment Tool
ITIL Readiness Assessment Tool

Enterprises are jumping on the IT Infrastructure Library (ITIL) bandwagon in an effort to increase efficiency, decrease costs, and align business and IT needs. However, ITIL is an overwhelming proposition. Conduct this readiness assessment before moving ahead with ITIL plans.

Just Do It: Server Virtualization without Planning
Just Do It: Server Virtualization without Planning

The best approach to virtual server implementation combines planning for a foundational virtual infrastructure with careful, incremental adoption. While planning is critical, don’t let external involvement bog down or stall initial implementation efforts. Use a business and operational assessment to define the trigger point for the larger planning effort.

Technical Assessment of Candidates for Virtual Server Implementation
Technical Assessment of Candidates for Virtual Server Implementation

Technical assessment of current server infrastructure is one of three critical assessments necessary for an effective virtual server implementation. The other important assessments are a business assessment and an IT operational assessment. The important results of the technical assessment will be a list of virtualization candidate servers, and baseline utilization data for capacity planning of...

Virtual Infrastructure Benchmarking and Capacity Planning
Virtual Infrastructure Benchmarking and Capacity Planning

After a thorough technical assessment of virtualization candidates, the next step in implementing virtual server infrastructure is to assess the physical server resources needed to support an optimum virtual infrastructure. Use capacity planning, server sizing, and virtualization benchmarking tools to gauge the required hardware investment.

Virtualization Project Definition Template
Virtualization Project Definition Template

Info-Tech sees the best approach to large scale virtual server implementation as one that combines planning for a foundational virtual infrastructure with careful and incremental adoption. Having employed the ITA Premium “Virtualization Scope Analysis” worksheet to consider who and what will be impacted by virtualization, use this template to develop a long-term project definition for...

Virtualization Scope Analysis Worksheet
Virtualization Scope Analysis Worksheet

The most often cited challenges to virtualization are related to people and processes, not technology. Take some time to think about all the people and processes that would be impacted by virtualization. Use this downloadable worksheet to identify goals, dependencies, opportunities, and potential barriers to virtual machine adoption.

Virtual Servers Planning Goals: Take a Baby Bear Approach
Virtual Servers Planning Goals: Take a Baby Bear Approach

In a typical scenario, a modest 100-server shop will not be moved to server virtualization by a strategic imperative. Rather, the trigger will be the acquisition of partitionable x86 servers as part of a regular hardware refresh. Planning can make the difference between this implementation being a one-off effort with limited return on investment or the beginning of a new way of managing...

Daylight Saving Time 2007: No Fall Surprises

On November 4, 2007, Daylight Saving Time (DST) in most of the United States and Canada will end one week later than last year. Info-Tech Research...

E-Mail Auto-Response Is Not All Auto-Excellence

Although auto-response is a low-cost method of customer service, its use should be carefully planned within the context of an overall customer...

Operate - Operate & Optimize

Eight Ways to Save on Electricity Bills
Eight Ways to Save on Electricity Bills

The rising costs of electricity, rolling brownouts, and the ugly possibility of power surcharges from service providers all mean that enterprises will eventually be at risk of becoming “energy poor.” Target the power infrastructure of the data center as an area for cost savings.

Exercise Environmentally Preferable Purchasing for a Healthier Planet and Pocketbook
Exercise Environmentally Preferable Purchasing for a Healthier Planet and Pocketbook

Environmentally preferable purchasing (EPP) attempts to minimize negative ecological effects by procuring products and services with the least environmental impact. Many enterprises have added an EPP policy to their procurement process. Understand EPP, incorporate its principles into the procurement process, and follow Info-Tech’s recommendations to implement a successful EPP program in IT.

Greening the Data Center: Improve Energy Efficiency
Greening the Data Center: Improve Energy Efficiency

As energy costs begin to compete with the cost of maintaining the underlying hardware, IT decision makers no longer have the luxury of being complacent towards issues of power consumption and energy management. Any data center can be improved in regards to energy efficiency, cost efficiency, and environmental responsibility.

Greening the Data Center: Reduce Cooling Requirements
Greening the Data Center: Reduce Cooling Requirements

Air conditioning and cooling account for half the energy gobbled up by the typical data center. Focus on efficient air distribution and airflow management to lower operating costs, increase the density capacity of the data center, and reduce heat-related malfunctions.

Greening the Data Center: Take an Asset Lifecycle Approach
Greening the Data Center: Take an Asset Lifecycle Approach

Green opportunities to save money go beyond server energy efficiency. Stop taking a chip-shot approach to green data center initiatives and develop a complete end-to-end strategy that incorporates cost-effective and environmental best practices throughout the lifecycle of all IT assets.

Microsoft Software Assurance: Mine Maximum ROI
Microsoft Software Assurance: Mine Maximum ROI

Many enterprises sign onto Microsoft Software Assurance (SA) contracts without ever using the many valuable benefits associated with this type of agreement. The return on features that go unused is zero. Improve the ROI of SA contracts through better management and administration of SA benefits.

Optimize Virtual Server DRP with VMware Site Recovery Manager
Optimize Virtual Server DRP with VMware Site Recovery Manager

VMware’s High Availability (HA) feature provides almost instant virtual machine failover from one physical machine to another. However, failing over an entire site from one location to another has not been automatic. VMware’s Site Recovery Manager not only enables this capability, it also provides a means for testing automated site recovery in Disaster Recovery Planning (DRP).

ROI Calculator for Microsoft Software Assurance Benefits
ROI Calculator for Microsoft Software Assurance Benefits

Microsoft Software Assurance (SA) contracts contain numerous valuable benefits that many enterprises are not utilizing to the fullest degree. Use this ITA Premium SA ROI calculator to help execute a thorough ROI analysis that will allow the enterprise to see if the value of the SA subscription can be improved.

Storage VMotion Eliminates Storage Migration Downtime
Storage VMotion Eliminates Storage Migration Downtime

With Storage VMotion, it is now possible to non-disruptively move storage volumes used by VMware virtual machines from one storage device to another. VMware users should take a careful and planned approach to using this technology to non-disruptively optimize storage in their virtual infrastructures.

Automate Desktop Deployment for Free

Enterprises that don't need a full-blown desktop management solution can automate their deployment processes with Microsoft's free toolset. Microsoft...

Exchange 2007: Use Roles When Right-sizing Server Hardware

Microsoft Exchange Server 2007 compartmentalizes e-messaging delivery workloads through a role-based architecture. Follow these recommendations to...

Extend the Useful Life of Servers

During data center consolidation and upgrades, older servers are often replaced with newer hardware – even if their useful life is not over. Use...

Government and Utilities Offer Breaks for Green Data Centers

Soaring energy costs and growing numbers of data center devices are all contributing to high power costs for enterprises. As a result, new government...

If You Measure It, They Will Green: Data Center Energy Efficiency Metrics

A shift in data center economics is occurring, and data centers can expect new green responsibilities to measure and optimize power consumption. Use...

If You Measure It, They Will Green: Server Efficiency Benchmarks Grow Near

A shift in data center economics is occurring, and data centers can expect new green responsibilities to measure and optimize power consumption....

Size Your Servers at SizingLounge

What hardware specifications will meet user needs for an e-mail server, a Web server, or a database server? Take the complexity out of the sizing...

Stabilize the Help Desk Emergency Room with IT Triage

Help desks are the field hospitals of the IT world. When problems come pouring in, make sure help desk staff can assess what care they require with...

Streamline the Help Desk: Conduct an Audit

Auditing the efficiency of help desk operations should be a standard practice in any IT organization. Performing an audit, evaluating performance,...

Manage - Management & Staffing

End-User IT Skills Assessment Tool
End-User IT Skills Assessment Tool

(Sample) End users display a diverse range of IT skills. Use this assessment tool to identify end-user skill levels and determine if they have the knowledge to act as resident experts.

Reduce Help Desk Costs: Leverage Power Users
Reduce Help Desk Costs: Leverage Power Users

(Sample) Reduce training and IT support costs and improve desktop productivity by developing a Resident Expert Support (REXS) system within business units. Resident Experts (REs) are power users that employ their advanced knowledge of desktop systems to help train and support fellow employees on desktop applications, thus reducing the burden on IT.

Save Our Help Desk! Handling Growing Pains

As enterprises grow to accommodate more employees and locations, help desk support is stretched thinner. An awkward growth stage is very common, but...